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Store Terms and Conditions

Terms and Conditions for the Gift with Purchase Promotion

  • Each customer that purchases a Radley leather handbag at the Participating Store will be entitled to one free handbag personalisation service (the “Gift”). This promotion is valid from 10:00 am (GMT) until 4:30 pm (GMT) on 8th February 2024 at the Participating Store (the “Promotion Period”).

  • The purchased handbag can be personalised in the Participating Store on the day of purchase with the Gift. The customer can choose for the handbag to be painted with up to two initials.

  • There are approximately 30 time slots available for the personalised handbag service at the Participating Store. The Gift is subject to availability and timings.

  • Radley cannot guarantee that every customer will receive a Gift.

  • The Promotion is only available at Radley Ashford Outlet Store, McArthur Glen Outlet Village, Kimberly Way, Ashford, TN24 0SD (the “Participating Store”).

  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online.

  • One Gift per eligible purchase. Each customer is only entitled to up to five (5) Gifts in total.

  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash.

  • The customer cannot return or exchange the product following the personalisation. 

  • This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion.

  • Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion. 

  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the free gifts in the event of non-compliance with these terms and conditions.

  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk.

  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift.

  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales. 

  • Promoter: Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

 

Radley Gift With Purchase Promotion – February 2024

  • Each customer that spends £80 or more in one transaction on Radley products at selected participating Radley stores during the Promotion Period, will be entitled to a gift (the “Gift”). This Promotion is valid during store opening hours on 12th and 13th February at each of the Participating Stores, or until stocks last (“the “Promotion Period”). 
     

  • There are approximately two hundred and seventy-four (274) Gifts available in total. Colours and styles are subject to availability and demand. Gifts will be redeemable on a “first-come-first-served” basis until stocks last. Customers will be able to choose a Gift from the Gifts that are available at the Participating Store at the time of their eligible transaction. Radley cannot guarantee that every customer will receive a Gift.  

  • The Gifts available at each Participating Store are as follows:
    • Cheshire Oaks: 48 units of Black Leather handbag Charm (SKU: 83149A)
    • York: 9 units of My Radley Heart Charm (SKU: 17049), 9 units of My Radley Heart Charm (SKU: 17047), 9 units of My Radley Heart Charm (SKU: 17051), 8 units of My Radley Dog Charm (SKU: 17050), 10 units of My Radley Dog Charm (SKU: 17052), 8 units of My Radley Dog Charm (SKU: 17048), 6 units of Large Dog Tag (SKU: 83148F), and 7 units of Large Dog Tag (SKU: 83148H)
    • Castleford: 1 unit of Radley Card Holder (SKU: S7997001) and 8 units of Liverpool Street faux croc card holder (SKU: S7997494) 
    • Glasgow: 7 units of Liverpool Street faux croc card holder (SKU: S7997494), 14 units of Radley Card Holder (SKU: S7997001), 7 units of Radley Dog Keyring (SKU: 17050), 7 units of Radley Heart Keyring (SKU: 17049), 2 units of Radley Dog Tag (SKU: 83149A), 11 units of Radley Heart Keyring (SKU: 17047), 11 units of Radley Dog Keyring (SKU: 17048), 8 units of Radley Dog Keyring (SKU:17052), 10 units of Radley Heart Keyring (SKU:17051), 8 units of Radley Dog Tag (SKU: 83148F) and 8 units of Radley Dog Tag (SKU: 83148H)
    • Cannock: 27 units of Scatter Dog Socks (SKU: G8745109)
    • Ashford: 6 units of Liverpool Street faux croc card holder (SKU: S7997494) and 5 units of Liverpool Street faux croc card holder (SKU: S7997001)
    • Bridgend: 8 units of Liverpool Street faux croc card holder (SKU: S7997494)
    • Livingston: 5 units of Liverpool Street faux croc card holder (SKU: S7997494)
    • Braintree: 4 units of Liverpool Street faux croc card holder (SKU: S7997494)
    • Swindon: 3 units of Liverpool Street faux croc card holder (SKU: S7997494) 

 

  • The Promotion is available at the following participating Radley stores: Cheshire Oaks (Unit 114C/D, Cheshire Oaks Outlet Village, Kinsey Road, Cheshire. CH65 9JJ), York (Unit 138, York Designer Outlet, St Nicholas Avenue, Fulford, York. YO19 4TA), Castleford (Radley, Unit H9, Junction 32 Outlet, Castleford, WF10 4FR), Glasgow (Radley Unit 43 Buchanan Galleries Glasgow G1 2GF), Cannock (Unit 74, Designer Outlet West Midlands, Eastern Way, Cannock, Staffordshire, WS11 7JZ), Ashford (Radley, Unit 48, McArthur Glen Outlet Village, Kimberly Way, Ashford. TN24 0SD), Bridgend (Radley, Unit 67, McArthur Glen Outlet Village, The Derwen, CF32 9SU), Livingston (Radley, Unit 93, Livingston Designer Outlet, Almondvale Ave, West Lothian. EH54 6QX), Braintree (Radley, Unit 73, Freeport Village, Charter Way, Braintree, Essex. CM77 8YH) and Swindon (Radley, Unit 102 McArthur Glen Outlet Village, Kemble Drive, Swindon, SN2 2DY) (the “Participating Stores”). 

  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online. 
     

  • Each customer is only entitled to one (1) Gift. 
     

  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash. 
     

  • If the customer returns any or all products from the transaction which made them eligible for this offer, then the customer must also return the Gift. 
     

  • This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion. 
     

  • Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion. 
     

  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk
     

  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel free gifts in the event of non-compliance with these terms and conditions. 
     

  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift. 
     

  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales. 
     

  • Promoter: Radley + Co Limited (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

 

TERMS AND CONDITIONS FOR THE RADLEY LONDON, CHRISTMAS CARD PROMOTION (THE “PROMOTION”) 
 

  1. Introduction
    1. The Promotion is organised and run by Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.
    2. By entering this Promotion, you agree to these Terms and Conditions (the “Terms”) and any decisions reached by Radley, which are final and binding in all matters related to this Promotion.
    3. The Promotion will run from 10:00 GMT on 14th December 2023 until 11:30 GMT on 14th December 2023, or until stocks last (the “Promotion Period”). Radley Cards can be redeemed until 18:00 GMT in the Floral Street Store.
       
  2. Who can enter the Promotion? 
    1. Participants must be aged 16 or over.
    2. This Promotion is not open to directors, members, partners, employees, agents or consultants of Radley, any person who directly or indirectly controls or is controlled by Radley, or any supplier of goods or services in connection with the Promotion, or their spouses, life partners, business partners or immediate family members.
    3. By entering the Promotion, you hereby warrant that all information submitted by you is true, current and complete. Radley reserves the right to verify the eligibility of all participants and disqualify a participant for submitting false information. 

  3. How does the Promotion work?
    1. No purchase is necessary to enter the Promotion and entry is free. To enter the Promotion, participants must:
      1. receive one of the Radley London Christmas cards (the “Radley Card”) handed out in Covent Garden, London; and 
      2. take the Card to Radley’s Floral Street store (located at 37 Floral St, London WC2E 9DJ, (the “Store”) before 18:00 GMT on 14th December 2023 to redeem their prize

        (together an “Entry”). 
         
    2. 20 Radley Cards will be handed out on 14th December 2023.
    3. Participants can only enter the Promotion once. If a participant submits multiple Entries, only the first Entry will be accepted in the Promotion. If a submission fails to satisfy any or all requirements of an Entry, it will not be counted as a valid Entry and will be void. For the avoidance of doubt, each Radley Card may only be redeemed once, and each Winner may only redeem one Radley Card.
    4. All Entries must be received by Radley during the Promotion Period or they will be void. Radley will not accept responsibility for:
      1. Entries that are lost, mislaid, damaged or delayed in transit, regardless of cause , including, for example, as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or
      2. any change in dates, times or cancellations or other arrangements that may prevent a winner from accepting, taking or using a Prize.
    5. The winners will be the entrants who receive a Radley Card and bring it to a member of staff at the Store.
    6. The winner will be informed of their prize by a representative of Radley in store (the “Notification”)
    7. Winners can only redeem their prize in our Floral Street store and must be redeemed at the same time as the Notification.
    8. If a winner is found to be ineligible or fails to comply with the Terms, then the winner may, in Radley’s sole discretion, be disqualified and an alternative winner will be selected.
       
  4. Prize
    1. There are twenty Prizes available in total. Twenty winners will be selected, one prize per winner. 
    2. Each Radley Card will be numbered, the numbered sticker will correspond to one of the Prizes as follows (each, a “Prize”):
      1. Prize 1: one free card holder up to the value of £30
      2. Prize 2: one free passport cover (SKU: 16700) valued at £49
      3. Prize 3: one free scarf up to the value of £60
      4. Prize 4: one free purse up to the value of £100
      5. Prize 5: one free canvas tote bag up to the value of £35
      6. Prize 6: one free pair of slippers up to the value of £75
      7. Prize 7: one free card holder up to the value of £30
      8. Prize 8: one free umbrella and foldaway set valued at £46
      9. Prize 9: one free umbrella up to the value of £30
      10. Prize 10: one free handbag (excluding picture bags) up to the value of £260
      11. Prize 11: one free card holder up to the value of £30
      12. Prize 12: one free passport cover (SKU: 16700) valued at £49
      13. Prize 13: one free scarf up to the value of £60
      14. Prize 14: one free purse up to the value of £100
      15. Prize 15: one free canvas tote bag up to the value of £35
      16. Prize 16: one free pair of slippers up to the value of £75
      17. Prize 17: one free card holder up to the value of £30
      18. Prize 18: one free umbrella and foldaway set valued at £46
      19. Prize 19: one free umbrella up to the value of £30
      20. Prize 20: one free handbag (excluding picture bags) up to the value of £260
         
    3. All above Prizes exclude any Picture Bags.
    4. The Prizes are subject to availability in the Store.
    5. The Prize is non-transferable, non-exchangeable, and have a cash value of zero. The Prize is for personal use only and not for resale. The Prize may be forfeited in the event that Radley determines that the Prize is being misused. Radley reserves the right to substitute a Prize of an equal or greater value in its absolute discretion.

  5. General
    1. Radley reserves the right to amend the rules of the Promotion, to withdraw the Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the Prize in the event of non-compliance with these Terms.
    2. The decision of Radley regarding any aspect of the Promotion is final and binding and no correspondence will be entered into about it.
    3. The winner may be required to participate in reasonable publicity, and agrees to any such content being shared across Radley’s social media channels. Radley will not use any of the winner’s personally identifiable information for publicity purposes without first obtaining their consent to do so. 
    4. Radley will keep your personal information safe and will use it in accordance with the privacy policy available on its website (www.radley.co.uk/help/privacy-cookie-policy/). 
    5. Participants are encouraged to read these Terms in conjunction with Radley’s online terms and conditions at www.radley.co.uk.
    6. The Prize may become unavailable due to events outside of Radley’s control. In such an event, Radley will endeavour to provide a substitution for the Prize.
    7. Radley is not responsible for any costs associated with the Prize that are not included in these terms.
    8. With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of entering the Promotion, accepting or using the Prize.
    9. If you require any help or have any enquiries relating to these terms, please contact Radley at the address above.
    10. These Terms shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

  • The voucher can only be redeemed between store opening on 1st January 2024 and store closing on 31st January 2024 (the “Promotional Period”) at the Participating Stores specified below.

  • The Promotion is available at the following participating Radley outlet stores: Cheshire Oaks (Unit 114C/D, Cheshire Oaks Outlet Village, Kinsey Road, Cheshire. CH65 9JJ) , York (Unit 138, York Designer Outlet, St Nicholas Avenue, Fulford, York. YO19 4TA), Cannock (Unit 74, Designer Outlet West Midlands, Eastern Way, Cannock, Staffordshire, WS11 7JZ), Braintree (Unit N3, Freeport Village, Charter Way, Braintree, Essex. CM77 8YH), Gunwharf Quays (Unit 67 Gunwharf Quays Shopping Centre Portsmouth PO1 3TU), Mansfield (Unit 34, East Midlands Designer Outlet, South Normanton, Mansfield DE55 2JW), Doncaster (Unit 11, Lakeside Village, White Rose Way, Doncaster, DN4 5PH), Livingston (Unit 93, Livingston Designer Outlet, Almondvale Ave, West Lothian. EH54 6QX), Castleford (Unit H9, Junction 32 Outlet, Castleford, WF10 4FR), Gretna (Unit 4 Calendonia Park, Glasgow Road Gretna, DG16 5GG), O2 (Unit 10.1.2, The O2, Peninsula Square, London, SE10 0DX), Bridgend (Unit 67, McArthur Glen Outlet Village, The Derwen , CF32 9SU), Springfield (Unit 53D, Springfields Outlet Shopping & Festival Gardens, Camelgate , PE12 6EU), Street (Unit 16/17, Clarks Village, Farm Road, Somerset. BA16 0BB), Swindon (Unit 102 McArthur Glen Outlet Village, Kemble Drive, Swindon, SN2 2DY), Dalton Park (Unit 25, Dalton Park outlet, Dalton Park, Murton. SR7 9HU) and Ashford (Radley, Unit 42, McArthur Glen Outlet Village, Kimberly Way, Ashford. TN24 0SD) (the “Participating Stores”).

  • This voucher entitles the user to a discount of 10% off Radley products in-store during the Promotional Period.

  • The voucher cannot be used in conjunction with any other offer or discount code.

  • To redeem in-store you must show the Promotion email to a member of staff at the time of purchase. Photocopies will not be accepted. 

  • Each voucher is valid for one use on one transaction only. 

  • This voucher cannot be used in conjunction with any other voucher, promotion, offer or discount and cannot be exchanged for cash. 

  • The voucher must be applied at the time of purchase. 

  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, or in any other Radley stockists not listed above.

  • The Promotion is open to all UK residents aged 16 years and over, excluding employees of Radley, their immediate families and anyone else associated with the Promotion.

  • Radley reserves the right to refuse use of any voucher in the event of non-compliance with these terms and conditions.

  • Use of a voucher constitutes the consumer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion.

  • For the avoidance of doubt, if an item purchased using the voucher is returned, the customer will only receive a refund of the discounted price paid. 

  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk.

  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel discounts in the event of non-compliance with these terms and conditions.

  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this Promotion.

  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales. 

  • Promoter: Radley + Co. Limited (“Radley”), Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

  • Each customer that spends £80 or more in one transaction on Radley products at selected Radley stores during the Promotion Period, will be entitled to a free Radley Scatter Dog 1 pack sock [SKU: G8745109] (the “Gift”). This Promotion is valid during store opening hours on 7th December 2023 at each of the Participating Stores (“the “Promotion Period”).

  • There are approximately one thousand (1000) Gifts available in total, with one hundred sixty-six (166) Gifts available at each Participating Store during the Promotion Period. Colours and styles are subject to availability and demand. Radley cannot guarantee that every customer will receive a Gift.

  • The Promotion is available at the following participating Radley stores: Cheshire Oaks (Unit 114C/D, Cheshire Oaks Outlet Village, Kinsey Road, Cheshire. CH65 9JJ), York (Unit 138, York Designer Outlet, St Nicholas Avenue, Fulford, York. YO19 4TA), Cannock (Unit 74, Designer Outlet West Midlands, Eastern Way, Cannock, Staffordshire, WS11 7JZ), Bridgend (Radley, Unit 67, McArthur Glen Outlet Village, The Derwen, CF32 9SU), Gunwharf Quays (Unit 67 Gunwharf Quays Shopping Centre Portsmouth PO1 3TU), and Mansfield (Unit 34, East Midlands Designer Outlet, South Normanton, Mansfield DE55 2JW) (the “Participating Stores”).

  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online.

  • Each customer is only entitled to one (1) Gift.

  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash.

  • If the customer returns any or all products from the transaction which made them eligible for this offer, then the customer must also return the Gift.

  • This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion.

  • Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion.

  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk.

  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel free gifts in the event of non-compliance with these terms and conditions.

  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift.

  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales.

  • Promoter: Radley + Co Limited (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

Terms and Conditions 

Giving Tuesday X Smart Works X Radley Charity Donation (the “Promotion”)

  • Radley will donate £5 from the first 1,000 customer transactions completed online at https://www.radley.co.uk/ to Smart Works (Charity No: 1080609). 
  • This Promotion is valid between 00:01 and 23:59 GMT on 28th November 2023 only.
  • This Promotion is not available at any Radley stores, any Radley concessions in third-party department stores, or in any other Radley stockists or channels not listed above. 
  • This Promotion cannot be redeemed on any previous Radley purchases. 
  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at https://www.radley.co.uk/. 
  • Radley reserves the right to amend the rules of this Promotion and to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable. 
  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this Promotion. 
  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales.  
  • Promoter: Radley + Co. Limited (“Radley”), Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP. 

Terms and Conditions for the Gift with Purchase Promotion

  • Each customer that purchases a Radley leather handbag at the Participating Store will be entitled to one free handbag personalisation service (the “Gift”). This promotion is valid from 10:00 am (GMT) until 4:30 pm (GMT) on 3rd November 2023 at the Participating Store (the “Promotion Period”).
  • The purchased handbag can be personalised in the Participating Store on the day of purchase with the Gift. The customer can choose for the handbag to either be painted with up to two initials, or a small emblem of their choice from an available selection.
  • There are approximately 30 time slots available for the personalised handbag service at the Participating Store. The Gift is subject to availability and timings.
  • Radley cannot guarantee that every customer will receive a Gift.
  • The Promotion is only available at Radley Colne Boundary Mills, Vivary Way, Colne BB8 9NW (the “Participating Store”).
  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online.
  • One Gift per eligible purchase. Each customer is only entitled to up to five (5) Gifts in total.
  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash.

  • The customer cannot return the product following the personalisation.
  • This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion.
  • Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion. 
  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the free gifts in the event of non-compliance with these terms and conditions.
  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk.
  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift.
  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales. 
  • Promoter: Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

Terms and Conditions for the Gift with Purchase Promotion

  • Each customer that purchases a Radley leather handbag at the Participating Store will be entitled to one free Radley Evergreen Medium Tote bag (light natural) (SKU: C7966287) and personalised embroidery service (the “Gift”). This promotion is valid from 10:00 am (BST) until 4:30 pm (BST) on 9th September 2023 and 12:00 pm (BST) until 5:30 pm (BST) on 10th September 2023 at the Participating Store (the “Promotion Period”).
  • The Gift can be personalised in the Participating Store on the day of purchase with the Gift, and embroidered with up to two initials.
  • There are 60 Gifts available in total, and approximately 30 time slots available each day for the personalised embroidery service at the Participating Store. The Gift is subject to availability and timings.
  • Radley cannot guarantee that every customer will receive a Gift.
  • The Promotion is only available at John Lewis Oxford Street, 300 Oxford Street, London, W1C 1DX (the “Participating Store”).
  • This Promotion is not available at any other Radley and John Lewis stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online.
  • One gift per eligible purchase. Each customer is only entitled to up to five (5) Gifts in total.
  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash.

  • If the customer returns the product which made them eligible for this Promotion, then the customer must also return the Gift.
  • This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion.
  • Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion. 
  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the free gifts in the event of non-compliance with these terms and conditions.
  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk.
  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift.
  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales. 
  • Promoter: Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

Terms and Conditions for the GWP Promotion

  • The first 25 customers to purchase any Radley product (no minimum spend) at the Participating Store during the Promotion Period, will each be entitled to one free Brown Wood Street Card Holder (SKU S2842260) (the “Gift”). This Promotion is valid during store opening hours on 8th September 2023 at the Participating Store (“the “Promotion Period”).
  • The Promotion is available at the Daniel of Windsor Department Store (120 - 125 Peascod Street, Windsor SL4 1DP) (the “Participating Store”).
  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online.
  • The Gift can only be claimed at the time of purchase.
  • There are twenty-five (25) Gifts available, subject to availability in Participating Store. Each customer is only entitled to one (1) Gift.
  • This Promotion is only open to customers aged 18 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion.
  • If the customer returns the product that made them eligible for this Promotion, then the customer must also return the Gift.
  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash.
  • Acceptance of the complimentary Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion.
  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk.
  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the Gift in the event of non-compliance with these terms and conditions.
  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this Promotion or accepting the Gift.
  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales.
  • Promoter: Radley + Co. Limited (“Radley”), Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

Terms & Conditions for the Radley London 25th Birthday Celebrations Prize Draw (the “Prize Draw”) 

1. Introduction 

a. The Prize Draw is organised and run by Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP. 

b. By entering this Prize Draw you agree to these Terms and Conditions (the “Terms”) and any decisions reached by Radley, which are final and binding in all matters related to this Prize Draw. 

c. The Prize Draw starts at store opening (as applicable) on 5th September 2023 and ends at store closing (as applicable) on 10th September 2023 in the Participating Stores (the “Prize Draw Period”). 

 

2. Who can enter this Prize Draw? 

a. Participants must be residents of the United Kingdom, have a postal address in the United Kingdom and be aged 18 or over. 

b. The Prize Draw is not open to directors, members, partners, employees, agents or consultants of Radley, any person who directly or indirectly controls or is controlled by Radley, or any supplier of goods or services in connection with the Prize Draw, or their spouses, life partners, business partners or immediate family members. 

c. By entering the Prize Draw you hereby warrant that all information submitted by you is true, current and complete. Radley reserves the right to verify the eligibility of all participants and disqualify a participant for submitting false information. 

 

3. How does the Prize Draw work? 

a. To enter the Prize Draw, participants must: 

i. purchase one or more Radley products in one transaction in a Participating Store (defined in clause 3(b) below) during the Prize Draw Period; and 

ii. share their full name and their email address to complete the Prize Draw entry form at the point of purchase. 

               (together an “Entry”).  

b. The Prize Draw is available at the following participating Radley stores: Covent Garden (37 Floral St, London WC2E 9DJ) and Glasgow (Buchanan galleries, Unit 43 in, Glasgow G1 2FF), Cheshire Oaks (Unit 114C/D, Cheshire Oaks Outlet Village, Kinsey Road, Cheshire, CH65 9JJ), York (Unit 138, York Designer Outlet, St Nicholas Avenue, Fulford, York, YO19 4TA), Cannock (Unit 74, Designer Outlet West Midlands, Eastern Way, Cannock, Staffordshire, WS11 7JZ), Braintree (Unit N3, Freeport Village, Charter Way, Braintree, Essex, CM77 8YH), Gunwharf Quays (Unit 67 Gunwharf Quays Shopping Centre Portsmouth, PO1 3TU), Mansfield (Unit 34, East Midlands Designer Outlet, South Normanton, Mansfield, DE55 2JW), Doncaster (Unit 11, Lakeside Village, White Rose Way, Doncaster, DN4 5PH), Livingston (Unit 93, Livingston Designer Outlet, Almondvale Ave, West Lothian, EH54 6QX), Castleford (Unit H9, Junction 32 Outlet, Castleford, WF10 4FR), Gretna (Unit 4 Calendonia Park, Glasgow Road Gretna, DG16 5GG), O2 (Unit 10.1.2, The O2, Peninsula Square, London, SE10 0DX), Bridgend (Unit 67, McArthur Glen Outlet Village, The Derwen, CF32 9SU), Springfield (Unit 53D, Springfields Outlet Shopping & Festival Gardens, Camelgate, PE12 6EU), Street (Unit 16/17, Clarks Village, Farm Road, Somerset, BA16 0BB), Swindon (Unit 102 McArthur Glen Outlet Village, Kemble Drive, Swindon, SN2 2DY), Dalton Park (Unit 25, Dalton Park outlet, Dalton Park, Murton, SR7 9HU) and Ashford (Radley, Unit 16, McArthur Glen Outlet Village, Kimberly Way, Ashford, TN24 0SD) (the “Participating Stores”).

c. The Prize Draw is not available at any Radley stores not listed above, any Radley concessions in third-party department stores, in any other Radley stockists or online. 

d. Each participant can only enter the Prize Draw once. Multiple Entries are not permitted. Only the first Entry by each participant will be accepted and constitute a valid Entry.  

e. All Entries must be received by Radley during the Prize Draw Period or they will be void. Radley will not accept responsibility for: 

i. Prize Draw Entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or 

ii. any change in dates, times or cancellations or other arrangements that may prevent a winner from accepting, taking or using a prize. 

f. On 12th September 2023 one (1) winner will be selected at random, using a random computer-generated process, from all valid Entries received.  

g. The winner will be notified on 13th September 2023 via the email that they supplied as part of the Entry (“Notification”). 

h. The Prize must be claimed in accordance with the instructions in the Notification message, within seven (7) days of the Notification (the “Claim Period”). In order to receive their Prize, the winner will also need to provide Radley with any further information requested by Radley, in accordance with the instructions set out in the Notification within this Claim Period. Failure to claim the Prize in accordance with the instructions in the Notification within the Claim Period will result in the forfeit of the Prize and an alternative winner will be chosen.  

i. The winner will receive the first Prize within thirty (30) days of the date they provide Radley with the information requested in the Notification (as set out in clause 3(h)). 

j. The winner may be required to provide Radley with proof of purchase and identification in order to verify compliance with the eligibility requirements for the Prize Draw. 

k. If a winner is found to be ineligible or fails to comply with the Terms, then the winner may, in Radley’s sole discretion, be disqualified and an alternate winner will be selected. 

 

4. What is the Prize? 

a. There will be one (1) winner in total across all Stores. 

b. The winner will receive three Radley London handbags of their choosing: one (1) handbag in September 2023 (Autumn/Winter collection), one (1) handbag in November 2023 (Christmas gifting collection), and one (1) handbag in February 2024 (Spring/Summer collection) (the “Prize”). The winner will be contacted separately in November 2023 to select their Prize from the Christmas gifting collection, and in February 2024 to select their Prize from the Spring/Summer collection.  

c. Radley will be responsible for the cost of shipping the Prize to the winner. Any other expense outside of those specified in the Prize details will be the sole responsibility of the winner. 

d. The Prize is subject to availability, and not redeemable on the Picture Bag range.  

e. Prizes are non-transferable, non-exchangeable, and have a cash value of zero. Prizes are for personal use only and are not for resale. Prizes may be forfeited in the event that Radley determines that the Prize is being misused. Radley reserves the right to substitute a prize of an equal or greater value in its absolute discretion.  

 

5. General 

a. Radley reserves the right to amend the rules of the Prize Draw, to withdraw the Prize Draw at any time if circumstances beyond its control make this unavoidable, or to cancel the Prize in the event of non-compliance with these Terms. 

b. Radley will use your personal details to contact you for administrative purposes relating to this Prize Draw.  

c. If you have elected to be added to Radley’s email database, you will also receive promotional emails with offers, news, products and information. You can unsubscribe at any time.  

d. Radley will keep your personal information safe and will use your personal information in accordance with the privacy policy available on its website (www.radley.co.uk/help/privacy-cookie-policy/).  

e. The winner’s surname and county will be made available. The winner will have the right to object to this information being published or to request a reduction in the amount of information being published. Radley may be required to provide this information to the relevant regulatory authorities. 

f. The decision of Radley regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it. 

g. Any cancellation or changes will be posted on the relevant Prize Draw page at www.radley.co.uk.  

h. With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered, as a result of entering the Prize Draw, failing to win, winning, accepting or using a Prize. 

i. This Prize Draw is run by Radley. Any complaint about the Prize Draw should be directed to Radley. 

j. If you require any help or have any enquiries relating to these Terms please contact Radley at the address above.  

k. These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales. 

Terms and Conditions for the GWP Promotion

  • The first 25 customers to purchase any Radley product (no minimum spend) at selected Radley stores during the Promotion Period, will each be entitled to one free Black Liverpool Street - Faux Croc Card Holder (SKU S7997001) (the “Gift”). This Promotion is valid during store opening hours on 5th September 2023 at each of the Participating Stores (“the “Promotion Period”).
  • The Promotion is available at the following participating Radley stores: Floral Street (37 Floral St, London WC2E 9DJ), Glasgow (Buchanan galleries, Unit 43 in, Glasgow G1 2FF), Cheshire Oaks (Unit 114C/D, Cheshire Oaks Outlet Village, Kinsey Road, Cheshire. CH65 9JJ), York (Unit 138, York Designer Outlet, St Nicholas Avenue, Fulford, York. YO19 4TA), Cannock (Unit 74, Designer Outlet West Midlands, Eastern Way, Cannock, Staffordshire, WS11 7JZ), Braintree (Unit N3, Freeport Village, Charter Way, Braintree, Essex. CM77 8YH), Gunwharf Quays (Unit 67 Gunwharf Quays Shopping Centre Portsmouth PO1 3TU), Mansfield (Unit 34, East Midlands Designer Outlet, South Normanton, Mansfield DE55 2JW), and Ashford (Radley, Unit 16, McArthur Glen Outlet Village, Kimberly Way, Ashford. TN24 0SD) (the “Participating Stores”).
  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online.
  • The Gift can only be claimed at the time of purchase.
  • There are twenty-five (25) Gifts available, subject to availability in Participating Stores. Each customer is only entitled to one (1) Gift.
  • This Promotion is only open to customers aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion.
  • If the customer returns the product that made them eligible for this Promotion, then the customer must also return the Gift.
  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash.
  • Acceptance of the complimentary Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion.
  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk.
  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the Gift in the event of non-compliance with these terms and conditions.
  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this Promotion or accepting the Gift.
  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales.
  • Promoter: Radley + Co. Limited (“Radley”), Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.