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Store Terms and Conditions

Terms & Conditions for the Radley Win a Handbag Competition (the “Prize Draw”)

1. Introduction 

a)       The Prize Draw is organised and run by Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP. 

b)       By entering this Prize Draw you agree to these Terms and Conditions (the “Terms”) and any decisions reached by Radley, which are final and binding in all matters related to this Prize Draw. 

c)       The Prize Draw starts at store opening on 4th November 2024 and ends at store closing on 10th November 2024 in the Participating Store (the “Prize Draw Period”). 

2. Who can enter this Prize Draw? 

a)       Participants must be:

i.         residents of the United Kingdom;

ii.        have a postal address in the United Kingdom; and

iii.      be aged 18 or over.

b)       The Prize Draw is not open to directors, members, partners, employees, agents or consultants of Radley, any person who directly or indirectly controls or is controlled by Radley, or any supplier of goods or services in connection with the Prize Draw, or their spouses, life partners, business partners or immediate family members. 

c)       By entering the Prize Draw you hereby warrant that all information submitted by you is true, current and complete. Radley reserves the right to verify the eligibility of all participants and disqualify a participant for submitting false information. 

3. How does the Prize Draw work? 

a)       To enter the Prize Draw, participants must: 

i.                     spend £50 or more on Radley products in one transaction in the Participating Store (defined in clause 3(b) below) during the Prize Draw Period; and

ii.                    complete the Prize Draw entry form (the “Form”) with their full name and email address at the point of purchase
(together an “Entry”).  

b)       The Prize Draw is available at Radley Boundary Outlet Colne (Vivary Way, Colne, Lancashire BB8 9NW) (the “Participating Store”).

c)       The Prize Draw is not available at any Radley stores not listed above, any Radley concessions in third-party department stores, in any other Radley stockists or online. 

d)       Each participant can only enter the Prize Draw once. Multiple Entries are not permitted. Only the first Entry by each participant will be accepted and constitute a valid Entry.  

e)       Forms will be made available to participants at the checkout of the Participating Store at the point of purchase. For the avoidance of doubt, only completed Forms will constitute a valid Entry.

f)        All Entries must be received by Radley during the Prize Draw Period or they will be void. Radley will not accept responsibility for:

i.                     Prize Draw Entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or 

ii.                    any change in dates, times or cancellations or other arrangements that may prevent a winner from accepting, taking or using a prize. 

g)       On 11th November, one (1) winner will be selected at random, using a random computer-generated process, from all valid Entries received.  

h)       The winner will be notified on 12th November via the email that they supplied as part of the Entry (the “Notification”).

i)         In order to receive their Prize, the winner will need to acknowledge receipt of the Notification, and provide Radley with the information requested in accordance with the instructions set out in the Notification, within seven (7) days of receipt. Failure to follow the instructions in the Notification within seven (7) days will result in the forfeit of the Prize and an alternative winner will be chosen.  

j)         The winner will need to choose and collect their Prize from the Participating Store within 30 days of the date they provide Radley with the information requested in the Notification (as set out in clause 3(i)). 

k)       The winner may be required to provide Radley with proof of purchase and identification in order to verify compliance with the eligibility requirements for the Prize Draw. 

l)         If a winner is found to be ineligible or fails to comply with the Terms, then the winner may, in Radley’s sole discretion, be disqualified and an alternate winner will be selected. 

4. What is the Prize? 

a)       There will be one (1) winner in total.

b)       The winner will receive one Radley handbag of their choosing from the Participating Store (the “Prize”). 

c)       Any other expense outside of those specified in the Prize details will be the sole responsibility of the winner. 

d)       The Prize is redeemable at the Participating Store only. In order to collect their Prize, the winner must:

i.         notify the Participating Store in advance of their visit; and

ii.        provide a form of photo ID, such as a passport or driving licence, to staff before choosing and collecting their Prize.     

e)       The choice of Prize is subject to stock availability at the Participating Store only and cannot be redeemed online or at any Radley stores, concessions or stockists aside from the Participating Store.

f)        The Prize is not redeemable on the Picture Bag range. 

g)       Prizes are non-transferable, non-exchangeable, and have a cash value of zero. Prizes are for personal use only and are not for resale. Prizes may be forfeited in the event that Radley determines that the Prize is being misused. Radley reserves the right to substitute a prize of an equal or greater value in its absolute discretion.

5. General 

a)       Radley reserves the right to amend the rules of the Prize Draw, to withdraw the Prize Draw at any time if circumstances beyond its control make this unavoidable, or to cancel the Prize in the event of non-compliance with these Terms. 

b)       Radley will use your personal details to contact you for administrative purposes relating to this Prize Draw.  

c)       If you have elected to be added to Radley’s email database, you will also receive promotional emails with offers, news, products and information. You can unsubscribe at any time.  

d)       Radley will keep your personal information safe and will use your personal information in accordance with the privacy policy available on its website (www.radley.co.uk/help/privacy-cookie-policy/).  

e)       The winner’s surname and county will be made available. The winner will have the right to object to this information being published or to request a reduction in the amount of information being published. Radley may be required to provide this information to the relevant regulatory authorities. 

f)        The decision of Radley regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it. 

g)       Any cancellation or changes will be posted on the relevant Prize Draw page at www.radley.co.uk.  

h)       With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered, as a result of entering the Prize Draw, failing to win, winning, accepting or using a Prize. 

i)         This Prize Draw is run by Radley. Any complaint about the Prize Draw should be directed to Radley. 

j)         If you require any help or have any enquiries relating to these Terms please contact Radley at the address above.  

k)       These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales. 

Terms and Conditions for the Boundary Outlet Personalisation Promotion

  • Each customer that purchases a Radley leather handbag at a Participating Store during the Promotion Period will be entitled to one free handbag personalisation service (the “Gift”). 
  • This promotion is valid from: 

o   11 am until 6 pm (BST) on 3rd October 2024 at the Radley store in Boundary Outlet Sheffield; and 

o   11 am until 6 pm (BST) on 4th October 2024 at the Radley store in Boundary Outlet Colne

(the “Promotion Period”). 

  • The promotion is only available at the following Radley stores: Radley at Boundary Outlet Sheffield (Catcliffe Retail Park, Poplar Way, Catcliffe, Rotherham, S60 5TR) and Radley at Boundary Outlet Colne (Vivary Way, Colne, BB8 9NW) (the “Participating Stores”). 
  • The qualifying Radley leather handbag can be personalised with the Gift on the day of purchase at the Participating Store where the item was purchased. The customer can choose for the handbag to be painted with up to two initials. 
  • The Gift will be provided by Inkspiration Artist.
  • There are approximately 30 time slots available for the personalised handbag service at each of the Participating Stores. The Gift is subject to availability and timings.  
  • Radley cannot guarantee that every customer will receive a Gift. 
  • This promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online. 
  • One Gift per eligible purchase. Each customer is only entitled to up to five (5) Gifts in total. 
  • This promotion cannot be used in conjunction with any other voucher and cannot be exchanged for cash.  
  • The customer cannot return or exchange the product following the personalisation.  
  • This promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the promotion. 
  • Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this promotion.  
  • Radley reserves the right to amend the rules of this promotion, to withdraw this promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the Gifts in the event of non-compliance with these terms and conditions.  
  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk. 
  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift. 
  • The promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales.  
  • Promoter: Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.  

Gift With Purchase Promotion – Pawsome Pooch Event at Clarks Village

  • Each customer that spends £70 or more in one transaction on Radley products at the Radley’s Clarks Village store during the Promotion Period, will be entitled to one free Radley Summer Craft Medium Open Top Tote in Panna Cotta (SKU: C1388745) (the “Gift”). This Promotion is valid during store opening hours on 7th and 8th September 2024 (“the “Promotion Period”). 
  • There are eighty (80) Gifts available in total, with forty (40) Gifts available on each day at the Participating Store during the Promotion Period. Style is subject to availability and demand. Radley cannot guarantee that every customer will receive a Gift. 
  • The Promotion is available at the Radley Clarks Village store (Unit 16/17, Clarks Village, Farm Road, Somerset, BA16 0BB) (the “Participating Store”). 
  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online. 
  • The Gift can only be claimed at the time of purchase.
  • Each customer is only entitled to one (1) Gift. 
  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash. 
  • If the customer returns the product that made them eligible for the Promotion, then the customer must also return the Gift. 
  • This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion. 
  • Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion. 
  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk
  • If you have elected to be added to Radley’s email database at the point of purchase, you will also receive promotional emails with offers, news, products and information. You can unsubscribe at any time. Radley will keep your personal information safe and will only use your personal information in accordance with the privacy policy available on its website at https://www.radley.co.uk/policy/privacy-cookie-policy.
  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel free gifts in the event of non-compliance with these terms and conditions. 
  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift. 
  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales. 
  • Promoter: Radley + Co Limited (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP. 

TERMS AND CONDITIONS FOR THE RADLEY LONDON WIMBLEDON GUERRILLA COMPETITION (THE “PROMOTION”)

1.       Introduction

a.       The Promotion is organised and run by Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

b.       By entering this Promotion, you agree to these Terms and Conditions (the “Terms”) and any decisions reached by Radley, which are final and binding in all matters related to this Promotion.

c.       The Promotion will run from 10:00 BST until 18:00 BST on 11 July 2024, or until stocks last (the “Promotion Period”).

2.       Who can enter the Promotion?

a.       Participants must be aged 16 or over and a resident in the UK with a UK postal address.

b.       This Promotion is not open to directors, members, partners, employees, agents or consultants of Radley, any person who directly or indirectly controls or is controlled by Radley, or any supplier of goods or services in connection with the Promotion, or the spouses, life partners, business partners or immediate family members.

c.       By entering the Promotion, you hereby warrant that all information submitted by you is true, current and complete. Radley reserves the right to verify the eligibility of all participants and disqualify a participant for submitting false information.

3.       How does the Promotion work?

a.       No purchase is necessary to enter the Promotion and entry is free. To enter the Promotion, participants must:

i.         find one of the twenty (20) Radley tennis balls (each a “Tennis Ball”) placed in each Location (as defined in 3(b) below); and

ii.       take the Tennis Ball to a member of staff at the corresponding Participating Store during the Promotion Period to redeem their Prize

(together an “Entry”).

b.       The Promotion is available at the following Locations:

i.         Covent Garden, London; and

ii.       Designer Outlet, Ashford

(each a “Location”).

c.       For Tennis Balls hidden in Covent Garden, Prizes are redeemable at Radley Floral Street (37 Floral St, London WC2E 9DJ) and for Tennis Balls hidden in Designer Outlet, Ashford, Prizes are redeemable at Radley Ashford (Unit 42, McArthur Glen Outlet Village, Kimberly Way, Ashford. TN24 0SD) (each a “Participating Store”).

d.       Participants can only enter the Promotion once. If a participant submits multiple Entries, only the first Entry will be accepted in the Promotion. If a submission fails to satisfy any or all requirements of an Entry, it will not be counted as a valid Entry and will be void.

e.       All Entries must be received by Radley during the Promotion Period or they will be void. Radley will not accept responsibility for:

                                 i.            Entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or

                               ii.            any change in dates, times or cancellations or other arrangements that may prevent a winner from accepting, taking or using a Prize.

f.        The winners will be the entrants who manage to find a Tennis Ball and get it to a member of staff at the corresponding Participating Store within the Promotion Period.

g.       The winner will be informed of their Prize by a representative of Radley at the Participating Store (the “Notification”).

h.       The Prize can only be redeemed in the Participating Store and must be redeemed at the same time as the Notification.

i.         If a winner is found to be ineligible or fails to comply with the Terms, then the winner may, in Radley’s sole discretion, be disqualified and an alternative winner will be selected.

j.         Participants will be informed when all available Prizes have been claimed for each Promotion Area via Radley’s Instagram Stories (www.instagram.com/radleylondon).

4.       Prize

a.       There are twenty Prizes (20) available at each Location, and forty (40) Prizes available in total. Twenty (20) winners will be selected at each Location, one Prize per winner.

b.       Each Tennis Ball will have a colour-coded sticker, and the colour-coded sticker will correspond to one of the Prizes as follows:

i.         a pink sticker will entitle the winner to a handbag under £200;

ii.       a blue sticker will entitle the winner to a tote bag under £30;

iii.     a purple sticker will entitle the winner to a purse under £70; and

iv.     a green sticker will entitle the winner to an accessory up to £30

(each a “Prize”).

c.       There will be five (5) of each colour-coded Tennis Ball, and therefore five (5) of each Prize, available at each Location.

d.       The Prize cannot be used on sale items or in conjunction with any discount, offer or promotion.

e.       The Prizes are subject to availability.

f.        The Prize is non-transferable, non-exchangeable, and have a cash value of zero. The Prize is for personal use only and not for resale. The Prize may be forfeited in the event that Radley determines that the Prize is being misused. Radley reserves the right to substitute a Prize of an equal or greater value in its absolute discretion.

5.       General

a.       Radley reserves the right to amend the rules of the Promotion, to withdraw the Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the Prize in the event of non-compliance with these Terms.

b.       The decision of Radley regarding any aspect of the Promotion is final and binding and no correspondence will be entered into about it.

c.       The winner’s surname and geographic location will be made available. The winner will have the right to object to this information being published or to request a reduction in the amount of information being published. Radley may be required to provide this information to the relevant regulatory authorities.

d.       If you have elected to be added to Radley’s email database, you will also receive promotional emails with offers, news, products and information. You can unsubscribe at any time.

e.       Radley will keep your personal information safe and will use it in accordance with the privacy policy available on its website (www.radley.co.uk/help/privacy-cookie-policy/).

f.        Participants are encouraged to read these Terms in conjunction with Radley’s online terms and conditions at www.radley.co.uk.

g.       The Prize may become unavailable due to events outside of Radley’s control. In such an event, Radley will endeavour to provide a substitution for the Prize.

h.       Radley is not responsible for any costs associated with the Prize that are not included in these terms.

i.         With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of entering the Promotion, accepting or using the Prize.

j.         If you require any help or have any enquiries relating to these terms, please contact Radley at the address above.

These Terms shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales. 

Terms and Conditions for the Ashford and Gunwharf Personalisation Promotion

·         Each customer that purchases a Radley leather handbag at a Participating Store during the Promotion Period will be entitled to one free handbag personalisation service (the “Gift”).

·         This Promotion is only valid from:

o   11 am until 6 pm (BST) on 18th July 2024 at the Radley Ashford Designer Outlet, and

o   11 am until 6 pm (BST) on 19th July 2024 at Radley Gunwharf Quays

(the “Promotion Period”). 

·         The Promotion is only available at the following Radley stores: Radley Ashford Designer Outlet (Unit 42, Kimberley Way, Ashford, TN24 0SD) and Radley Gunwharf Quays (Unit 67, 79 Gunwharf Road, Portsmouth, PO1 3TZ) (the “Participating Stores”). 

·         The Gift will be provided by Studio Marie-Claire.

·         The purchased handbag can be personalised in the Participating Stores on the day of purchase with the Gift. The customer can choose for the handbag to be painted with up to two initials. 

·         There are approximately 30 time slots available for the personalised handbag service at each of the Participating Stores. The Gift is subject to availability and timings. 

·         Radley cannot guarantee that every customer will receive a Gift. 

·         This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online. 

·         One Gift per eligible purchase. Each customer is only entitled to up to five (5) Gifts in total. 

·         This Promotion cannot be used in conjunction with any other voucher and cannot be exchanged for cash. 

·         The customer cannot return or exchange the product following the personalisation.  

·         This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion. 

·         Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion.  

·         Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the free gifts in the event of non-compliance with these terms and conditions. 

·         Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk

·         With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift. 

·         The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales.  

·         Promoter: Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP. 

Terms and Conditions for the Gift with Purchase Promotion – Banbridge New Store Opening Personalisation 

  • Each customer that purchases a Radley leather handbag at the Participating Store will be entitled to one free handbag personalisation service (the “Gift”). 
  • This promotion is valid at the Radley Banbridge Store (Unit 28, The Boulevard, Bridgewater Park, Banbridge, BT32 4LF) (the “Participating Store”) from 10:00 am until 4:30 pm (BST) on 9th May 2024 (the “Promotion Period”). 
  • The purchased handbag can be personalised in the Participating Store on the day of purchase with the Gift. The customer can choose for the handbag to be painted with up to two initials. 
  • There are approximately 30 time slots available for the personalised handbag service at each Participating Store. The Gift is subject to availability and timings. 
  • Radley cannot guarantee that every customer will receive a Gift. 
  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online. 
  • One Gift per eligible purchase. Each customer is only entitled to up to five (5) Gifts in total. 
  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash. 
  • The customer cannot return or exchange the product following the personalisation.  
  • This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion. 
  • Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion.  
  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the free gifts in the event of non-compliance with these terms and conditions. 
  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk
  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift. 
  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales.  
  • Promoter: Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP. 

Terms and Conditions for the Gift With Purchase Promotion – Banbridge New Store Opening 

 

  • The first 25 customers who make a purchase of any Radley product over £80 at the Radley Banbridge store (Unit 28, The Boulevard, Bridgewater Park, Banbridge, BT32 4LF) during the Promotion Period, will be entitled to one free Radley Cecil Road card holder in Ink (SKU S6473401) (the “Gift”). This Promotion is valid during store opening hours on 4th May 2024 (the “Promotion Period”). 
  • The Gift can only be claimed at the time of purchase. 
  • There are twenty-five (25) Gifts available, subject to availability. Each customer is entitled to one (1) Gift. Gifts will be redeemable on a “first-come-first-served” basis from the start of the Promotion Period. Radley cannot guarantee that every customer will receive a Gift. 
  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online. 
  • This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion.  
  • If the customer returns the product which made them eligible for this Promotion, then the customer must also return the Gift.  
  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash. 
  • Acceptance of the complimentary Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion.  
  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk. 
  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel free gifts in the event of non-compliance with these terms and conditions. 
  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this Promotion or accepting the Gift. 
  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales.  
  • Promoter: Radley + Co. Limited (“Radley”), Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP. 

Terms and Conditions – Banbridge Bounceback Promotion 

  • Vouchers will be given out to customers who purchase from the Radley Banbridge store (Unit 28, The Boulevard, Bridgewater Park, Banbridge, BT32 4LF) between store opening on 4th May 2024 and store closing on 12th May 2024. There are one hundred (100) vouchers available, subject to availability. Each customer will only receive one (1) voucher. 
  • The voucher can only be redeemed at the Participating Stores specified below. 
  • The voucher can only be redeemed between store opening on 13th May 2024 and store closing on 9th June 2024 (the “Promotional Period”).  
  • The voucher entitles the user to a discount of 10% off all full-priced Radley products in-store during the Promotional Period.  
  • This Promotion does not apply to sale items or promotional items during the Promotional Period. 
  • The voucher cannot be used in conjunction with any other offer or discount code. 
  • To redeem you must show the voucher to a member of staff in store at the time of purchase. Each voucher is valid for one transaction only. Photocopies will not be accepted. The voucher must be surrendered upon redemption. The voucher cannot be used in conjunction with any other voucher, promotion, offer or discount and cannot be exchanged for cash. The voucher must be applied at the time of purchase. Radley will not take any responsibility for lost or damaged vouchers.  
  • The Promotion is available at the following participating Radley stores: Covent Garden (37 Floral St, London WC2E 9DJ) and Glasgow (Buchanan galleries, Unit 43 in, Glasgow G1 2FF), Banbridge (Unit 28, The Boulevard, Bridgewater Park, Banbridge, BT32 4LF), Cheshire Oaks (Unit 114C/D, Cheshire Oaks Outlet Village, Kinsey Road, Cheshire, CH65 9JJ), York (Unit 138, York Designer Outlet, St Nicholas Avenue, Fulford, York, YO19 4TA), Cannock (Unit 74, Designer Outlet West Midlands, Eastern Way, Cannock, Staffordshire, WS11 7JZ), Braintree (Unit N3, Freeport Village, Charter Way, Braintree, Essex, CM77 8YH), Gunwharf Quays (Unit 67 Gunwharf Quays Shopping Centre Portsmouth PO1 3TU), Mansfield (Unit 34, East Midlands Designer Outlet, South Normanton, Mansfield DE55 2JW), Doncaster (Unit 11, Lakeside Village, White Rose Way, Doncaster, DN4 5PH), Livingston (Unit 93, Livingston Designer Outlet, Almondvale Ave, West Lothian. EH54 6QX), Castleford (Unit H9, Junction 32 Outlet, Castleford, WF10 4FR), Gretna (Unit 4 Calendonia Park, Glasgow Road Gretna, DG16 5GG), O2 (Unit 10.1.2, The O2, Peninsula Square, London, SE10 0DX), Bridgend (Unit 67, McArthur Glen Outlet Village, The Derwen , CF32 9SU), Springfield (Unit 53D, Springfields Outlet Shopping & Festival Gardens, Camelgate, PE12 6EU), Street (Unit 16/17, Clarks Village, Farm Road, Somerset, BA16 0BB), Swindon (Unit 102 McArthur Glen Outlet Village, Kemble Drive, Swindon, SN2 2DY), Dalton Park (Unit 25, Dalton Park outlet, Dalton Park, Murton, SR7 9HU) and Ashford (Radley, Unit 42, McArthur Glen Outlet Village, Kimberly Way, Ashford, TN24 0SD) (the “Participating Stores”). 
  • This Promotion is not available online, at any other Radley stores, any Radley concessions in third-party department stores, or in any other Radley stockists not listed above. 
  • The Promotion is open to all UK residents aged 16 years and over, excluding employees of Radley, their immediate families and anyone else associated with the Promotion. 
  • Radley reserves the right to refuse use of any voucher in the event of non-compliance with these terms and conditions. 
  • Use of a voucher constitutes the consumer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion. 
  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk
  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel discounts in the event of non-compliance with these terms and conditions. 
  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this Promotion or accepting the Charm. 
  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales.  
  • Promoter: Radley + Co. Limited (“Radley”), Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP. 

Terms and Conditions for the Boundary Outlet Personalisation Promotion

• Each customer that purchases a Radley leather handbag at a Participating Store during the Promotion Period will be entitled to one free handbag personalisation service (the “Gift”).

• This Promotion is valid from:

o 10 am until 5 pm (BST) on 20th April 2024 at the Radley Colne Boundary Outlet, and

o 11 am until 5 pm (BST) on 21st April 2024 at the Radley Sheffield Boundary Outlet

(the “Promotion Period”). 

• The Promotion is only available at the following Radley stores: Radley Colne Boundary Mills (Vivary Way, Colne BB8 9NW) and Radley Sheffield Boundary Mills (Catcliffe Retail Park, Poplar Way, Catcliffe, Rotherham S60 5TR) (the “Participating Stores”). 

• The purchased handbag can be personalised in the Participating Stores on the day of purchase with the Gift. The customer can choose for the handbag to either be painted with up to two initials, or a small emblem of their choice from an available selection. 

• There are approximately 30 time slots available for the personalised handbag service at each of the Participating Stores. The Gift is subject to availability and timings. 

• Radley cannot guarantee that every customer will receive a Gift. 

• This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online. 

• One Gift per eligible purchase. Each customer is only entitled to up to five (5) Gifts in total. 

• This Promotion cannot be used in conjunction with any other voucher and cannot be exchanged for cash. 

• The customer cannot return or exchange the product following the personalisation.  

• This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion. 

• Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion.  

• Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the free gifts in the event of non-compliance with these terms and conditions. 

• Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk

• With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift. 

• The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales.  

• Promoter: Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP. 

 

TERMS AND CONDITIONS FOR THE RADLEY x RHS GIFT WITH PURCHASE PROMOTION

  • The first 125 customers at each of Radley’s Floral Street and Glasgow stores who purchase any item from the Radley x RHS collection in one transaction during the Promotion Period will each be entitled to one free seed paper card (the “Gift”). This Promotion is valid during store opening hours on 11th March 2024 to 17th March 2024 at the Participating Stores (“the “Promotion Period”).
  • There are approximately one hundred (125) Gifts available at each of the Participating Stores during the Promotion Period, and two hundred (250) Gifts available in total. Gifts will be redeemable on a “first-come-first-served” basis from the start of the Promotion Period. Radley cannot guarantee that every customer will receive a Gift.
  • The Promotion is only available at the Radley Floral Street Store (Radley London, 37 Floral Street, WC2E 9DJ) and Radley Glasgow Store (Radley London, Unit 43 Buchanan Galleries Glasgow G1 2GF) (the “Participating Stores”).
  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online.
  • The Gift can only be claimed at the time of purchase.
  • Each customer is only entitled to one (1) Gift.
  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash.
  • This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion.
  • Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion.
  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk.
  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel free gifts in the event of non-compliance with these terms and conditions.
  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift.
  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales.
  • Promoter: Radley + Co Limited (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

Terms and Conditions for the Gift with Purchase Promotion – Mother’s Day Personalisation

  • Each customer that purchases a Radley leather handbag at the Participating Store will be entitled to one free handbag personalisation service (the “Gift”).
  • This promotion is valid at the Radley Cheshire Oaks Store from 10:00 am until 4:30 pm (GMT) on 7th March, and at the Radley Mansfield Store from 10:00 am until 4:30 pm (GMT) on 9th March (the “Promotion Period”).
  • The Promotion is available at the following Radley Stores: Cheshire Oaks (Unit 114C/D, Cheshire Oaks Outlet Village, Kinsey Road, Cheshire. CH65 9JJ) and Mansfield (Unit 34, East Midlands Designer Outlet, South Normanton, Mansfield DE55 2JW) (the “Participating Stores”).
  • The purchased handbag can be personalised in the Participating Store on the day of purchase with the Gift. The customer can choose for the handbag to be painted with up to two initials or a small emblem of their choice from an available selection.
  • There are approximately 30 time slots available for the personalised handbag service at each Participating Store. The Gift is subject to availability and timings.
  • Radley cannot guarantee that every customer will receive a Gift.
  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online.
  • One Gift per eligible purchase. Each customer is only entitled to up to five (5) Gifts in total.
  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash.
  • The customer cannot return or exchange the product following the personalisation.
  • This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion.
  • Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion. 
  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the free gifts in the event of non-compliance with these terms and conditions.
  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk.
  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift.
  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales. 
  • Promoter: Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

TERMS AND CONDITIONS FOR THE GIFT WITH PURCHASE PROMOTION – BUNCH OF FLOWERS MOTHER’S DAY

  • The first 30 customers who purchase a leather Radley handbag in one transaction at Radley’s Floral Street store during the Promotion Period will each be entitled to one free bunch of flowers (the “Gift”). This Promotion is valid during store opening hours on 6th March 2024 at the Participating Store (“the “Promotion Period”).
  • There are approximately thirty (30) Gifts available at the Participating Store during the Promotion Period. Gifts will be redeemable on a “first-come-first-served” basis from the start of the Promotion Period. Radley cannot guarantee that every customer will receive a Gift
  • The Promotion is only available at the Radley Floral Street Store (Radley London, 37 Floral Street, WC2E 9DJ) (the “Participating Store”).
  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online.
  • The Gift can only be claimed at the time of purchase.
  • Each customer is only entitled to one (1) Gift.
  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash.
  • This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion.
  • Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion.
  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk.
  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel free gifts in the event of non-compliance with these terms and conditions.
  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift.
  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales.
  • Promoter: Radley + Co Limited (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

Terms and Conditions for the Gift with Purchase Promotion

  • Each customer that purchases a Radley leather handbag at the Participating Store will be entitled to one free handbag personalisation service (the “Gift”). This promotion is valid from 10:00 am (GMT) until 4:30 pm (GMT) on 8th February 2024 at the Participating Store (the “Promotion Period”).

  • The purchased handbag can be personalised in the Participating Store on the day of purchase with the Gift. The customer can choose for the handbag to be painted with up to two initials.

  • There are approximately 30 time slots available for the personalised handbag service at the Participating Store. The Gift is subject to availability and timings.

  • Radley cannot guarantee that every customer will receive a Gift.

  • The Promotion is only available at Radley Ashford Outlet Store, McArthur Glen Outlet Village, Kimberly Way, Ashford, TN24 0SD (the “Participating Store”).

  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online.

  • One Gift per eligible purchase. Each customer is only entitled to up to five (5) Gifts in total.

  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash.

  • The customer cannot return or exchange the product following the personalisation. 

  • This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion.

  • Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion. 

  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the free gifts in the event of non-compliance with these terms and conditions.

  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk.

  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift.

  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales. 

  • Promoter: Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

 

Gift With Purchase Promotion

  • Each customer that spends £80 or more in one transaction on Radley products at the Radley Stand at Crufts International Dog Show during the Promotion Period, will be entitled to one free Radley Heritage Dog Canvas Foldaway [SKU: C8023301] (the “Gift”). This Promotion is valid at the Radley Stand during opening hours from 7th March to 10th March 2024 (“the “Promotion Period”).

  • There are approximately one hundred and sixty (160) Gifts available in total, with forty (40) Gifts available on each day at the Radley Stand during the Promotion Period. Colours and styles are subject to availability and demand. Radley cannot guarantee that every customer will receive a Gift.

  • The Promotion is available at the Radley Stand at Crufts International Dog Show, Stand (1-130), the National Exhibition Centre, Birmingham B40 1NT (the “Radley Stand”).

  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online.

  • Each customer is only entitled to one (1) Gift.

  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash.

  • If the customer returns any or all products from the transaction which made them eligible for this offer, then the customer must also return the Gift.

  • This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion.

  • Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion.

  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk.

  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel free gifts in the event of non-compliance with these terms and conditions.

  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift.

  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales.

  • Promoter: Radley + Co Limited (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

Radley Gift With Purchase Promotion – February 2024

  • Each customer that spends £80 or more in one transaction on Radley products at selected participating Radley stores during the Promotion Period, will be entitled to a gift (the “Gift”). This Promotion is valid during store opening hours on 12th and 13th February at each of the Participating Stores, or until stocks last (“the “Promotion Period”). 
     

  • There are approximately two hundred and seventy-four (274) Gifts available in total. Colours and styles are subject to availability and demand. Gifts will be redeemable on a “first-come-first-served” basis until stocks last. Customers will be able to choose a Gift from the Gifts that are available at the Participating Store at the time of their eligible transaction. Radley cannot guarantee that every customer will receive a Gift.  

  • The Gifts available at each Participating Store are as follows:
    • Cheshire Oaks: 48 units of Black Leather handbag Charm (SKU: 83149A)
    • York: 9 units of My Radley Heart Charm (SKU: 17049), 9 units of My Radley Heart Charm (SKU: 17047), 9 units of My Radley Heart Charm (SKU: 17051), 8 units of My Radley Dog Charm (SKU: 17050), 10 units of My Radley Dog Charm (SKU: 17052), 8 units of My Radley Dog Charm (SKU: 17048), 6 units of Large Dog Tag (SKU: 83148F), and 7 units of Large Dog Tag (SKU: 83148H)
    • Castleford: 1 unit of Radley Card Holder (SKU: S7997001) and 8 units of Liverpool Street faux croc card holder (SKU: S7997494) 
    • Glasgow: 7 units of Liverpool Street faux croc card holder (SKU: S7997494), 14 units of Radley Card Holder (SKU: S7997001), 7 units of Radley Dog Keyring (SKU: 17050), 7 units of Radley Heart Keyring (SKU: 17049), 2 units of Radley Dog Tag (SKU: 83149A), 11 units of Radley Heart Keyring (SKU: 17047), 11 units of Radley Dog Keyring (SKU: 17048), 8 units of Radley Dog Keyring (SKU:17052), 10 units of Radley Heart Keyring (SKU:17051), 8 units of Radley Dog Tag (SKU: 83148F) and 8 units of Radley Dog Tag (SKU: 83148H)
    • Cannock: 27 units of Scatter Dog Socks (SKU: G8745109)
    • Ashford: 6 units of Liverpool Street faux croc card holder (SKU: S7997494) and 5 units of Liverpool Street faux croc card holder (SKU: S7997001)
    • Bridgend: 8 units of Liverpool Street faux croc card holder (SKU: S7997494)
    • Livingston: 5 units of Liverpool Street faux croc card holder (SKU: S7997494)
    • Braintree: 4 units of Liverpool Street faux croc card holder (SKU: S7997494)
    • Swindon: 3 units of Liverpool Street faux croc card holder (SKU: S7997494) 

 

  • The Promotion is available at the following participating Radley stores: Cheshire Oaks (Unit 114C/D, Cheshire Oaks Outlet Village, Kinsey Road, Cheshire. CH65 9JJ), York (Unit 138, York Designer Outlet, St Nicholas Avenue, Fulford, York. YO19 4TA), Castleford (Radley, Unit H9, Junction 32 Outlet, Castleford, WF10 4FR), Glasgow (Radley Unit 43 Buchanan Galleries Glasgow G1 2GF), Cannock (Unit 74, Designer Outlet West Midlands, Eastern Way, Cannock, Staffordshire, WS11 7JZ), Ashford (Radley, Unit 48, McArthur Glen Outlet Village, Kimberly Way, Ashford. TN24 0SD), Bridgend (Radley, Unit 67, McArthur Glen Outlet Village, The Derwen, CF32 9SU), Livingston (Radley, Unit 93, Livingston Designer Outlet, Almondvale Ave, West Lothian. EH54 6QX), Braintree (Radley, Unit 73, Freeport Village, Charter Way, Braintree, Essex. CM77 8YH) and Swindon (Radley, Unit 102 McArthur Glen Outlet Village, Kemble Drive, Swindon, SN2 2DY) (the “Participating Stores”). 

  • This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online. 
     

  • Each customer is only entitled to one (1) Gift. 
     

  • This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash. 
     

  • If the customer returns any or all products from the transaction which made them eligible for this offer, then the customer must also return the Gift. 
     

  • This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion. 
     

  • Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion. 
     

  • Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk
     

  • Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel free gifts in the event of non-compliance with these terms and conditions. 
     

  • With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift. 
     

  • The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales. 
     

  • Promoter: Radley + Co Limited (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.