Contact Us
Following a busy Black Friday period, we are currently experiencing a slight backlog in both order dispatch and customer service response times. We would like to reassure you that we remain within our standard delivery timeframe of 4–7 days, and our Customer Care team is currently responding within approximately 48 hours.
Please be assured that our teams are working diligently to process all orders and respond to all enquiries as quickly as possible. We appreciate your patience and understanding during this busy period.
Thank you for choosing to shop with us.
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Call us
UK & International: +44 (0) 191 743 3905
- Customer Care Line (GMT):Monday - Friday 10am - 5pm GMT
- Live Chat (GMT): Monday - Friday 10am - 5pm GMT
- Order Line: Our order line is currently closed. Please place your order via our website instead.
*Watches: For queries regarding your watch warranty including repairs, spare parts and straps, please call 0121 524 1400 or email radleywatches@peershardy.co.uk
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Have a question?
You may find your answer in our FAQs Page or you can contact us through one of the below methods.
If you no longer have the pre-paid free returns label, please use our Returns Page to generate a new one.
If you are contacting us about a web order that you have already placed, please include your order number when contacting us. You can find this in your email confirmation.