Contact Us

We're working hard to offer you the best possible service at this unpredictable time.

We have opened a dedicated telephone order line. Call +44 (0)207 741 1055 between 12pm-6pm Monday to Friday and 12pm-4pm Saturday and Sunday, selecting option 1, and one of our team will be on hand to place your order. For any other questions or concerns, email our Customer Care Team at

Take care of yourself and others, always.

The Radley London Team

Have a question?

You may find your answer in our HELP section, or contact us directly on email to and we will be happy to assist.

If you are contacting us about a web order that you have already placed, then please include your order number when contacting us.

If you are experiencing an issue with your card payment it might help to try a different web browser or a different payment method such as Paypal or Klarna.

Contact Us:

UK & International:
Customer Care: Email us directly to
Order by Phone: 12pm - 6pm (GMT/BST) Mon-Fri. 12pm - 4pm Sat-Sun.

Customer Care: Email us directly to
Order by Phone: 7am - 1pm Mon-Fri. 7am-11am Sat-Sun.


For queries regarding your watch warranty including repairs, spare parts and straps,
please call 0121 524 1400
or email

Media Enquiries – please contact the Radley Press Office

Press Office and Showroom: McBeath House, 310 Goswell Road, London, EC1V 7LW