Contact Us

Have we sent you a password reset email?

This morning we accidently released some old password reset requests that didn’t send at the time. We’re sorry for any confusion this caused. They are legitimate Radley London emails so there’s no need to worry.

Please rest assured, your privacy has not been impacted and there has been no data or security breach. You don’t need to do anything, but if you do have a question we’d be happy to help.

And keep an eye on your inbox for emails we did mean to send. They are usually full of can’t-live-without new designs and unmissable offers. You won’t want to miss those.

Have a question?

You may find your answer in our HELP section, or contact us directly on email to and we will be happy to assist.

If you are contacting us about a web order that you have already placed, then please include your order number when contacting us.

If you are experiencing an issue with your card payment it might help to try a different web browser or a different payment method such as Paypal or Klarna.

Contact Us:

UK & International:
Customer Care: Email us directly to
Order by Phone: 10am - 6pm (GMT/BST) Mon-Fri, 10am - 4pm Sat-Sun.

Customer Care: Email us directly to
Order by Phone: 5am - 1pm (EST) Mon-Fri and 5am - 11am Sat-Sun.


For queries regarding your watch warranty including repairs, spare parts and straps,
please call 0121 524 1400
or email

Please see this page for more information regarding our Smart Watches.

Media Enquiries – please contact the Radley Press Office

Press Office and Showroom: c/o Radley & Co, Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP