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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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30-Nov-2012 Service:  Product: 
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Shipping price is too much, out of stock items. |
Many thanks for your feedback.
I'm really sorry to hear that you were disappointed with the shipping costs. These are monitored regularly to make sure that our customers do get the best price possible, however I will definitely feed your comments back to our Operations Team. I'm really sorry to hear that you were disappointed with the shipping costs. These are monitored regularly to make sure that our customers do get the best price possible, however I will definitely feed your comments back to our Operations Team. Regards, Alice Radley Customer Services |
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05-Dec-2012 Service: Product:
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As always | |
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09-Dec-2012 Service: Product:
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I was very impressed with the ease of ordering from your website and the item was delivered very quickly, even though I did not pay for next day delivery. Would certainly use the Radley website again. | |
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28-Dec-2012 Service: Product:
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Quick and efficient even at peak times | |
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02-Jan-2013 Service: Product:
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gave up to date text message on arrival time and arrived when it said it would. excellent service | |
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03-Jan-2013 Service: Product:
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the service was excellent and i was kept fully informed at every stage which was great. I was very imrpessed by it all. | |
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21-Jan-2013 Service: Product:
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Service rating : The service was very good, I was kept informed of the delivery throughout. Product : The quality of the passport cover was exactly what i would expect of a "Radley" product. |
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22-Jan-2013 Service: Product:
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Service rating : I was very impressed with the delivery time, date and a very good service from Radley online :-) Product : I bought this as a 30th Birthday present for a girl who has a westie dog and goes on hoilday quite a bit each year. She said she will never loss her passport again :-) and... Read More. Service rating : I was very impressed with the delivery time, date and a very good service from Radley online :-) Product : I bought this as a 30th Birthday present for a girl who has a westie dog and goes on hoilday quite a bit each year. She said she will never loss her passport again :-) and she loved the picture on it and all the details too. |
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23-Jan-2013 Service: Product:
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Very good comunication, fast delivery and also very impressed with the delivery time being given meaning I only had to be in for an hour!!! All round excellent service - have already recommended! | |
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14-Feb-2013 Service: Product:
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Service rating : Quality products, excellent customer service and packaging. Product : I bought 2 'Winter Friends' products so unsure from review process if commenting on purse or passport cover. Irrelevant really as love both, they are of high quality and coming with the Radley protective/dust ... Read More. Service rating : Quality products, excellent customer service and packaging. Product : I bought 2 'Winter Friends' products so unsure from review process if commenting on purse or passport cover. Irrelevant really as love both, they are of high quality and coming with the Radley protective/dust bags to put them in keeps them in excellent condition. |
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