Store: Terms and Conditions

Terms and Conditions - Radley Chinese New Year Card Promotion
(the “Promotion”)

  1. Introduction
    1. The Promotion is organised and run by Radley + Co Ltd (“Radley”), who can be contacted at 3rd Floor, McBeath House, 310 Goswell Road, London, EC1V 7LW.
    2. By entering this Promotion, you agree to these Terms and Conditions (the “Terms”) and any decisions reached by Radley, which are final and binding in all matters related to this Promotion.
    3. Symbol cards that allow participants to enter the Promotion will be handed out either inside or in the vicinity of the following participating stores on the following dates: (each being an “Entry Period”)
      1. Covent Garden – 18th February 2018;
      2. Cambridge - 16th and 17th February 2018; and
      3. Edinburgh - 16th and 17th February 2018.
    4. Each Entry Period is subject to the availability of cards being handed out.
  2. Who can enter this Promotion?
    1. Participants must be residents of the UK and aged 16 or over.
    2. The Promotion is not open to directors, members, partners, employees, agents or consultants of Radley, any person who directly or indirectly controls or is controlled by Radley, or any supplier of goods or services in connection with the Promotion, or the spouses, life partners, business partners or immediate family members.
    3. By entering the Promotion, you hereby warrant that all information submitted by you is true, current and complete. Radley reserves the right to verify the eligibility of all entrants and disqualify an entrant for submitting false information.
  3. How does the Promotion work?
    1. During each Entry Period, symbol cards will be handed out in or outside the participating Radley stores listed in section 1(c).
    2. No purchase is necessary to participate in the Promotion. One card per customer.
    3. The Promotion is not available at any other Radley stores or stockists not listed above.
    4. Participants must enter the participating store where they received the card to discover what prize they have won. An indication of the Prize won will only be available during the Entry Period in the relevant store. Each card entitles the recipient to one of the following prizes:
      1. Shopping spree in-store worth up to £500 – 1 available at the Covent Garden store;
      2. Shopping spree in-store worth up to £250 – 1 available at both the Edinburgh and Cambridge stores;
      3. Radley ‘Year of the Dog’ tote bag – 100 available at Covent Garden, 25 available at both Edinburgh and Cambridge;
      4. £10 off £100 spend - 1872 available; 1714 available at Covent Garden, 79 available at both Edinburgh and Cambridge;
      5. £15 off £100 spend – 1604 available; 1470 available at Covent Garden, 67 available at both Edinburgh and Cambridge;
      6. £20 off £100 spend – 1337 available; 1225 available at Covent Garden, 56 available at both Edinburgh and Cambridge;
      7. £25 off £100 spend – 534 available, 490 available at Covent Garden, 22 available at both Edinburgh and Cambridge; (each a “Prize” together the “Prizes”).
    5. During the Entry Period, the Radley Covent Garden store will have five thousand (5000) symbol cards available, the Radley Edinburgh store will have two hundred and fifty (250) symbol cards available and the Radley Cambridge store will have two hundred and fifty (250) symbol cards available.
    6. Symbol cards are randomly allocated and once received cannot be exchanged for a different symbol card.
    7. Each card entitles the recipient to a Prize. You must present the card in the Radley store where it was handed out to discover your Prize on the day the card was received.
    8. Participants who win the shopping spree will receive a gift card to redeem in-store or online as they wish. The gift card must be redeemed within 12 months of receiving it. Should the customer wish, they can arrange to shop in private when the Radley store of their choice is otherwise closed. To arrange a private shop, the customer should provide their contact details to the Promoter at the time of receiving the gift card. The winner will then be contacted by the Promoter within a week of the Entry Period to arrange a private shopping experience. Times, dates and locations for the private shop are subject to availability.
    9. If the winner of the shopping spree prize shares their contact details with the Promoter, the winner will only be contacted for the purpose of administering the shopping spree. The winner will not be contacted for any other purpose, including marketing.
    10. Participants who win the tote bag will receive the prize in-store when they present the symbol card. The tote bag must be claimed on the day the symbol card is received.
    11. Participants who win a discount as a Prize can only redeem the discount in-store during the applicable Entry Period. After the expiry of the applicable Entry Period, participants can redeem the discount online until the 18th March 2018 at
    12. To redeem the discount in-store you must present the symbol card to a member of staff at the time of purchase. Each symbol card is valid for one (1) transaction only. The symbol card must be surrendered upon redemption. Photocopies will not be accepted.
    13. Participants using a discount online can redeem it against full priced products only, sale items and all ‘Classics’ styles are excluded. ‘Classics’ being items in the following product families: Pockets, Liverpool Street, Pudding Lane, Burnham Beeches, Pocket Essentials, Fountain Road, Millbank, Greyfriar’s Garden and Primrose Hill. The discount cannot be used in conjunction with any other offers online.
    14. The Prizes cannot be used in conjunction with any other voucher, offer, promotion or discount.
    15. In the event of a return, participants will not be refunded the discounted proportion, if applicable.
    16. The discounts cannot be used on gift cards, dog tags, leather care, gift wrap, fragrances, jewellery, watches and the My Radley personalisation collection.
  4. General
    1. Radley will not accept responsibility for any change in dates, times or cancellations or other arrangements that may affect the Promotion.
    2. The decision of Radley regarding any aspect of the Promotion is final and binding and no correspondence will be entered into about it.
    3. Cards are non-transferable, non-exchangeable, and have a cash value of zero.
    4. Radley reserves the right to amend the rules of the Promotion, to withdraw the Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel prizes in the event of non-compliance with these Terms.
    5. With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of entering the Promotion.
    6. If you require any help or have any enquiries relating to these Terms please contact Radley at the address above.
    7. Participants are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at