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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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12-Nov-2012 Service:  Product: 
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It was fine - the goods were delivered on time but they were delivered in a plastic bag! What happened to the boxes with Radley tissue paper that we used to get? There is no incentive to shop direct if we could get the same service from ebay - very dissapointing and even going through a cash back si... Read More. It was fine - the goods were delivered on time but they were delivered in a plastic bag! What happened to the boxes with Radley tissue paper that we used to get? There is no incentive to shop direct if we could get the same service from ebay - very dissapointing and even going through a cash back site it takes over a year to get any payment. Come on Radley I am a loyal fan but I am grossly disappointed this time |
Many thanks for your feedback.
We are sorry to hear that you have been dissatisfied with the presentation of your delivered goods. We are always striving to improve our services for our customers and we will pass this feedback onto our Operations Team who I am sure will be gra... Read More. Many thanks for your feedback. We are sorry to hear that you have been dissatisfied with the presentation of your delivered goods. We are always striving to improve our services for our customers and we will pass this feedback onto our Operations Team who I am sure will be grateful for the comments that you have provided. Please accept our sincerest apologies for any disappointment this may have caused you. Kind regards, Radley Customer Services |
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19-Nov-2012 Service: Product:
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WOuld be nice to have the product in a nice box over a cheap plastic bag, They are expensive enough! | |
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26-Nov-2012 Service: Product:
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Service rating : very satisfied Product : good |
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28-Nov-2012 Service: Product:
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Service rating : The colour came wrong, the customer care team rectified immediatley. Product : I own around 6 handbags / purses and love them all.The quality of the leather is lovely and soft, would recommend to anyone to buy. |
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28-Nov-2012 Service: Product:
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delivery let them down | |
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02-Dec-2012 Service: Product:
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Quick and efficient, text messages to let me know when item had been shipped and delivery dates. Thank you | |
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04-Dec-2012 Service: Product:
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The only thing at this time of year people are buying Christmas preasents, the package came with the Radley name over it which give away the surprise, as I was buying the bag and the purse for my wife.
Kind Regards Ged Gilroy |
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04-Dec-2012 Service: Product:
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Everything exactly as they said | |
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07-Dec-2012 Service: Product:
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Incredibly quick service, ordered after 5 on Friday and goods arrived Monday morning | |
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08-Dec-2012 Service: Product:
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Service rating : Speedy dedlivery - great Product : What a beautiful purse - I'm sure my daughter-in-law will love it! |
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