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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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22-Feb-2013 Service: ![]() Product: ![]()
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Service rating : Very good. No complaints ! Product : Excellent service. Thank you! |
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08-Apr-2013 Service: ![]() Product: ![]()
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Service rating : As ever, great service, item arrived well packed and earlier than expected. Very pleased Product : Just what I wanted, very good shape, and surprisingle spacious. Up to Radley's usual high standards. This bag is going to get well used |
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11-Apr-2013 Service: ![]() Product: ![]()
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Service rating : Excellent service - easy to use website and also delivery company DPD Product : Just the righ size and fairly soft leather - my car sensor is inside and needs to be able to be read by car without me putting in and out of handbag!Lazy eh? |
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13-Apr-2013 Service: Product:
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Service rating : Efficient online ordering. Product : I deliberated for ages because I couldnt work out what colour shale was from the online images - I took a gamble and it is OK, although greyer than I would have liked. It would be helpful if the colours were clearer on the website. Grenadin... Read More. Service rating : Efficient online ordering. Product : I deliberated for ages because I couldnt work out what colour shale was from the online images - I took a gamble and it is OK, although greyer than I would have liked. It would be helpful if the colours were clearer on the website. Grenadine looks almost orange - perhaps it is, or is it meant to be tan? Perhaps I'm the only one, but I'm generally good with colours. |
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21-Apr-2013 Service: ![]() Product: ![]()
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Service rating : Easy to use and excellent Product : Fantastic. Beautiful product. |
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30-Apr-2013 Service: ![]() Product:
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Service rating : Easy website and quick process Product : Lovely bag, although I didn't realise there wouldn't be the little dog dangly on the bag :0( |
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02-May-2013 Service: Product:
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Service rating : Disappointed on this occasion (I am a regular purchaser of Radley goods) as bag was delivered faulty ( not properly finished) and incomplete (care leaflet not inside). I expected so much more from this company on line (I normally shop within stores). Product : I like the leather... Read More. Service rating : Disappointed on this occasion (I am a regular purchaser of Radley goods) as bag was delivered faulty ( not properly finished) and incomplete (care leaflet not inside). I expected so much more from this company on line (I normally shop within stores). Product : I like the leather and fabric used and find their items lovely however a fault on this occasion left it falling short of the mark |
I am so sorry you were disappointed with the item that arrived.
Please do not hesitate to return the item to us for a full refund or an exchange. If you would like any help in locating an alternative item then please do not hesitate to contact us directly at 08450707080. Please do not hesitate to return the item to us for a full refund or an exchange. If you would like any help in locating an alternative item then please do not hesitate to contact us directly at 08450707080. Kindest Regards, Alice Radley Customer Services |
03-May-2013 Service: ![]() Product:
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Service rating : Quick delivery Product : Very nice |
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14-May-2013 Service: ![]() Product: ![]()
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Excellent website and easy ordering. Very quick delivery. | |
| Read more reviews on Feefo test | ||

Laura Bailey’s A/W Campaign
I’ve long been an admirer of Alasdair McLellan’s work so it was a real thrill to work with him for the first time on the new Radley campaign for A/W 2012.With Hampstead Heath the location – and torrential rain to … Continue reading →![]()



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