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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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05-Dec-2012 Service:  Product:
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Service rating : Very easy to order and excellent delivery service with text alerts so not hanging around all day Product : Love it - great size |
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10-Jan-2013 Service: Product:
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Service rating : Considering the price I paid I think Radley should offer free p&p. Product : Very pleased with the quality of the bag but the colour is not as expected from the online photograph. |
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14-Jan-2013 Service: Product:
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Service rating : Speedy delivery and great website-easy to use. Product : Great small bag-only enough room for purse/phone-but that's what I needed. Quite a bit greener than image-but a good colour. |
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28-Jan-2013 Service: Product:
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Service rating : Arrived promptly and well packaged. Product : A lovely bag and colour. |
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28-Jan-2013 Service:  Product:
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Service rating : The bag was delivered in excellent time, i was not happy about having to pay for delivery, as there is no shop in Dundee and i have a voucher that can only be used on line or in a radley shop. The voucher I have is for a bag that i purchased as the handle kept falling off and you co...
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Service rating : The bag was delivered in excellent time, i was not happy about having to pay for delivery, as there is no shop in Dundee and i have a voucher that can only be used on line or in a radley shop. The voucher I have is for a bag that i purchased as the handle kept falling off and you could not fix it. Product : The handbag was not the one that i thought it was. when you are buying online it is difficult to see as we do not have a shop in Dundee and when i went throught to the Edinburgh shop they did not have the bag that I was looking for. |
I am so sorry to hear about this matter and that you were disappointed with the item that you purchased. Please feel free to return the item to us for a full refund.
Again many apologies and should you require any other help then please do not hesitate to contact us on 08450707080. Again many apologies and should you require any other help then please do not hesitate to contact us on 08450707080. Kindest Regards, Alice Radley Customer Services |
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05-Feb-2013 Service: Product:
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Service rating : Very fast and easy to use the website Product : Lovely quality |
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08-Feb-2013 Service: Product:
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Arrived in excellent time, only a couple of days. Was texted so i knew when it was turning up & the courier kept in contact all the way. | |
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17-Feb-2013 Service: Product:
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Fantastic buy, everything appeared intact and exactly as on the website, and quick delivery too! Thanks a lot Radley! | |
| Read more reviews on Feefo test | ||
Laura Bailey’s A/W Campaign
I’ve long been an admirer of Alasdair McLellan’s work so it was a real thrill to work with him for the first time on the new Radley campaign for A/W 2012.With Hampstead Heath the location – and torrential rain to … Continue reading 