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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
|---|---|---|
07-Nov-2012 Service:  Product:
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Efficent! | |
07-Nov-2012 Service:  Product:
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Payed for next day delivery it came 2 days later missed my mums birthday !! |
Many thanks for your feedback.
We are sorry to hear about your disappointment. Please note to receive your order using our next day service your order is required to be placed before 12pm as per our Terms and Conditions. Apologies for any disappointment caused. Kind r... Read More. Many thanks for your feedback. We are sorry to hear about your disappointment. Please note to receive your order using our next day service your order is required to be placed before 12pm as per our Terms and Conditions. Apologies for any disappointment caused. Kind regards, Radley Customer Services |
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13-Nov-2012 Service: Product:
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Service rating : Ordered Mon pm,arrived at 0800 Tuesday,WOW Product : God little machine,deatructions might be a tad clearer. |
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13-Nov-2012 Service: Product:
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Service rating : Very good Product : Very nice purse as usual with radley |
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16-Nov-2012 Service: Product:
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Great quick delivery service as expected from Radley but beware the mail order, if you are ordering items as a present they get delivered in a package marked with the Radley logo - somewhat spoils the surprise | |
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16-Nov-2012 Service: Product:
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Service rating : I paid £5 for "gift wrapping" and was very disappointed to find this was a box with Radley on it but much too big for the purse I had bought stuffed with cardboard to fill it out, no wrapping paper or ribbon which is what I consider "gift wrapping" £5...
Read More.
Service rating : I paid £5 for "gift wrapping" and was very disappointed to find this was a box with Radley on it but much too big for the purse I had bought stuffed with cardboard to fill it out, no wrapping paper or ribbon which is what I consider "gift wrapping" £5 for a cardboard box seems excessive! Not good enough Product : The actual purse is good quality and as my friend loves your products she will like it. |
Many thanks for your feedback.
We are extremely sorry to hear about your dissatisfaction with the packaging of your goods and we do apologise for any disappointment that was caused by this. We will pass on this information to our Operations Team who I am sure will take your comments on bo... Read More. Many thanks for your feedback. We are extremely sorry to hear about your dissatisfaction with the packaging of your goods and we do apologise for any disappointment that was caused by this. We will pass on this information to our Operations Team who I am sure will take your comments on board as we are always striving to improve our services. Again many thanks for taking the time to give us your comments. Kind regards, Radley Customer Services |
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17-Nov-2012 Service: Product:
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Service rating : excellent online shop, quick delivery and great communication Product : fantastic quality and beautiful design, very practical also. |
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17-Nov-2012 Service: Product:
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Pleased with the service. Thank you | |
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17-Nov-2012 Service: Product:
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Everything was fine, until I submit the order and my selected colour changes on the screen. Not very good customer service. I only stopped worrying when the email arrived confirming the original colour. When spending so much money - you want to know everything is correct. | |
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18-Nov-2012 Service: Product:
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Very impressed to have received products the following day | |
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