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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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29-Mar-2013 Service: ![]() Product: ![]()
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Service rating : Excellent service. Prompt and precise delivery. Only one small disappointment, it was almost impossible time wise to contact customer service. However once connected they were very helpful. Product : My wife is once again delighted with her bag! Thanks for sending the dust bag a... Read More. Service rating : Excellent service. Prompt and precise delivery. Only one small disappointment, it was almost impossible time wise to contact customer service. However once connected they were very helpful. Product : My wife is once again delighted with her bag! Thanks for sending the dust bag as a one off, as I hadn't realised the pocked bag doesn't now come with one. |
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14-Apr-2013 Service: ![]() Product: ![]()
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Service rating : Very quick delivery as usual and item well packaged. Product : Pocket bag is just what I need for carrying things on holiday. Love the colour and the size. Thanks. |
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15-Apr-2013 Service: ![]() Product: ![]()
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Service rating : Very good Product : Very good |
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25-Apr-2013 Service: ![]() Product: ![]()
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Excellent. | |
20-May-2013 Service: Product: ![]()
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it's so kawaii! thank you for sending it. but, i would like to ask you to check the bag more carefully, when you pack it. there is a small dirt in the front. this is the birthday present for my wife. she felt in love with it, when she found it on a magzine. she was pleased very much, but felt sad t... Read More. it's so kawaii! thank you for sending it. but, i would like to ask you to check the bag more carefully, when you pack it. there is a small dirt in the front. this is the birthday present for my wife. she felt in love with it, when she found it on a magzine. she was pleased very much, but felt sad too. |
I am so sorry to hear that you have been disappointed with the quality of the item that has been sent out to you.
Please do not hesitate to send some images of the marks on bag to onlinestore@radley.co.uk so this matter can be looked into further. Again many apologies for the d... Read More. I am so sorry to hear that you have been disappointed with the quality of the item that has been sent out to you. Please do not hesitate to send some images of the marks on bag to onlinestore@radley.co.uk so this matter can be looked into further. Again many apologies for the disappointment caused. Kind Regards, Alice Radley Customer Services |
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