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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
|---|---|---|
13-Apr-2013 Service:  Product:
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Service rating : Bag ordered for a present on Sunday, arrived Tuesday. Product : Lovely large tote bought for friend in orange - she loved it! |
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13-Apr-2013 Service: Product: 
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Service rating : Service was good, dispached and delivered promptly. Product : Poor quality for a Radley bag, I have 27 of them collected over the last 10 years and what a difference between the older ones and this latest one. Where are the lovely touches that make Radley so covetable? beautiful... Read More. Service rating : Service was good, dispached and delivered promptly. Product : Poor quality for a Radley bag, I have 27 of them collected over the last 10 years and what a difference between the older ones and this latest one. Where are the lovely touches that make Radley so covetable? beautiful lining material, Purse clips and lots of pockets not to mention the lovely dog tag, not the tiny little silver dog on a tag that this bag has. This is not a cheap bag £125 of my hard earned cash. Too mass produced in India. On the positive side it is a lovely colour and a good size to take out for the day. Will keep it but would not rave about it :0( |
I am so sorry to hear how disappointed you have been with the product which was ordered.
Please do not hesitate to return the bag to us for a refund using the pre-paid label and of course please contact us directly at onlinestore@radley.co.uk if you would like any help in sourcing an alte... Read More. I am so sorry to hear how disappointed you have been with the product which was ordered. Please do not hesitate to return the bag to us for a refund using the pre-paid label and of course please contact us directly at onlinestore@radley.co.uk if you would like any help in sourcing an alternative item. Again many apologies for the disappointment caused, and please be assured that your comments will be passed onto our Quality Control Team. Kindest Regards, Alice Radley Customer Services |
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14-Apr-2013 Service: Product:
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Excellent service, outstanding product. | |
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