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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
|---|---|---|
12-Nov-2012 Service:  Product:
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Very quick delivery and advise | |
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16-Nov-2012 Service: Product:
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Web site up to date easy to use | |
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16-Nov-2012 Service: Product:
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Service rating : USUAL TOP SERVICE Product : TERRIFIC PRODUCT |
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18-Nov-2012 Service:  Product:
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As below |
Please accept our apologies for the caused by your disappointment in the service that you received as your item was out of stock.
If you would like any other advice then please contact us directly at 08450707080. Regards, Alice Radley Customer Services |
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20-Nov-2012 Service: Product:
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Service rating : Pleased with speed of despatch and placing my order was very straightforward and easy however was disappointed that the parcel was delivered to my house instead of my neighbour as requested. The item I bought was a present for someone who was in at the time so she now knows what she...
Read More.
Service rating : Pleased with speed of despatch and placing my order was very straightforward and easy however was disappointed that the parcel was delivered to my house instead of my neighbour as requested. The item I bought was a present for someone who was in at the time so she now knows what she's getting! Product : Item was exactly what was expected. Would have been nice if it came in a little presentation box. |
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21-Nov-2012 Service: Product:
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Service rating : Delivery very good on time as stated Product : I ordered a mini umbrella and was delivered a normal size one which I could have purchased anywhere |
Many thanks for your feedback.
I can confirm that our umbrellas do come in just two sizes: the walker umbrellas and the mini telescopic ones. We do apologise for any confusion that this description of the product may have caused you. Kind regards, Radley Cu... Read More. Many thanks for your feedback. I can confirm that our umbrellas do come in just two sizes: the walker umbrellas and the mini telescopic ones. We do apologise for any confusion that this description of the product may have caused you. Kind regards, Radley Customer Services |
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27-Nov-2012 Service: Product:
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EXCELLENT SERVICE FIRST CLASS DELIVERY LOVED THE FACT YOU WERE SENT A TEXT TO ADVISE OF THE DAY OF DELIVERY AND ALTERNATIVE DATES IF THE ONE SUGGESTED DIDN'T SUIT | |
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29-Nov-2012 Service: Product:
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Service rating : Easy to use site, good service Product : very satisfied with product |
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29-Nov-2012 Service: Product:
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Service rating : Customer services do not answer emails or phone calls. My order was lost in the post and I was badly let down by Radley in terms of their response to this. Product : It did not turn up, so who knows! |
I am so sorry to hear that your product was not delivered. We will need to speak to you further to assist you with this matter. I will ensure a customer service representative will contact you as soon as possible. Regards, Alice Radley Customer Services |
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02-Dec-2012 Service: Product:
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Excellent service very quick delivery would definitely recommend | |
| Read more reviews on Feefo test | ||
The green, green grass of home
Out of all the city focuses that have been featured on the Radley blog, there was one in particular that I was looking forward to writing. Although London is my home now I grew up in a small village in … Continue reading 