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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
|---|---|---|
04-Dec-2012 Service:  Product:
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It took a while to be dispatched but communication was good when it was. | |
05-Dec-2012 Service:  Product:
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Service rating : After receiving the wrong product I have been trying to contact Radley for 5 days, making on average 15 calls a day - Will not deal with Radley again for online shopping. Product : But sent wrong colour |
We were so sorry to hear about the trouble you've had with contacting us.
A Customer Service Adviser will be in touch with you right away. Regards, Alice Radley Customer Services |
|
15-Dec-2012 Service: Product:
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was informed by text of delivery time, parcel didn't arrive until 24 hours later with no explanation |
Thanks for your feedback.
I'm so sorry that you were disappointed with your delivery. I have looked into your order and our courier service were unable to deliver your parcel on the 12th of December as they stated there was 'insufficient time.' Again I'm so sorry for the incon... Read More. Thanks for your feedback. I'm so sorry that you were disappointed with your delivery. I have looked into your order and our courier service were unable to deliver your parcel on the 12th of December as they stated there was 'insufficient time.' Again I'm so sorry for the inconvenience that this caused, and I do hope that the new Radley purchase is enjoyed. Regards, Alice Radley Customer Services |
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13-Jan-2013 Service: Product:
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Service rating : Delivery on the next working day after the order was placed. I was kept up to date about the delivery times via email and text. Product : Scarf - good discount. Lovely product. |
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22-Jan-2013 Service: Product:
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Very pleased | |
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30-Jan-2013 Service: Product:
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Goods delivered early, well packaged | |
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04-Feb-2013 Service: Product:
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service brilliant i did click and collect very impressed and i now know there is a radley shop in birmingham | |
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10-Feb-2013 Service: Product:
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Service rating : Very pleased indeed with both the product and service received Product : Excellent value |
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| Read more reviews on Feefo test | ||
The green, green grass of home
Out of all the city focuses that have been featured on the Radley blog, there was one in particular that I was looking forward to writing. Although London is my home now I grew up in a small village in … Continue reading 