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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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10-Dec-2012 Service:  Product: 
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Service rating : The web site is difficult to use; colours displayed are not accurate and "gift cards/promotions". are misleading Product : Good products. |
I'm really sorry to hear that you have found the website difficult to use and I will definitely be passing on this information to our ECommerce Team. Regards, Alice Radley Customer Services |
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19-Jan-2013 Service: Product:
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quick delivery | |
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22-Jan-2013 Service: Product:
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Service rating : Bag arrived very quickly after ordering and was exactly as I expected Product : Purchased to use as a flight bag. Perfect size, lots of pockets for passports etc and it looks nice too! |
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24-Jan-2013 Service: Product:
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Excellent | |
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24-Jan-2013 Service: Product:
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good communication re delivery | |
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24-Jan-2013 Service: Product:
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Service rating : Thank you for an efficient & slick service. The communication from ordering to delivery was faultless. Product : I love my new bag. I have yet to be disappointed by a Radley bag. Beautifully finished. |
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27-Jan-2013 Service: Product:
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10/10 | |
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28-Jan-2013 Service: Product:
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Service rating : Goods arrived very promptly following order and were delivered within the pre arranged time slot. I love the fact that I receive a text regarding delivery, that the slot is only an hour and that the goods arrive when advised. I don't see why all companies can't be so efficient. ... Read More. Service rating : Goods arrived very promptly following order and were delivered within the pre arranged time slot. I love the fact that I receive a text regarding delivery, that the slot is only an hour and that the goods arrive when advised. I don't see why all companies can't be so efficient. Product : Up to Radley usual standard |
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03-Feb-2013 Service: Product:
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Service rating : speedy delivery and good updates by text Product : lovely bag as always from Radley |
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04-Feb-2013 Service: Product:
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Service rating : Very poor service on this occasion which is unusual for Radley. Product : The photo on the website didn't reflect the the colour of the product accurately and as a result I had to return it. |
I am so sorry to hear of your disappointment regarding the product that you have purchased.
I can confirm that a full refund has now been processed. Kindest Regards, Radley Customer Services |
| Read more reviews on Feefo test | ||