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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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15-Nov-2012 Service: ![]() Product: ![]()
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very fast and efficient service | |
19-Nov-2012 Service: ![]() Product: ![]()
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Designs are fresh, yet easily recognisable as Radley - I am not even a great user of handbags other than my radley, but even I get excited when viewing new designs - items bought as gifts, but am sure they will get a favourable response. | |
27-Nov-2012 Service: ![]() Product:
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Service rating : Great delivery service, texting to let you know date and opportunity to change - excellent! Product : As a gift, so I don't know yet! |
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18-Dec-2012 Service: ![]() Product:
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Service rating : The website was excellent, and products were displayed well. Product : Ihave returned this item as it was too large, and not the quality I was expecting. |
It's great to hear such good feedback about our website.
However if you would like any help in finding an alternative bag to the one you ordered that's more suitable, then please do email us directly at onlinestore@radley.co.uk and one of our Customer Service Advisers would be more than ... Read More. It's great to hear such good feedback about our website. However if you would like any help in finding an alternative bag to the one you ordered that's more suitable, then please do email us directly at onlinestore@radley.co.uk and one of our Customer Service Advisers would be more than happy to help you. Regards, Alice Radley Customer Services |
27-Dec-2012 Service: Product:
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Service rating : great delivery time Product : gods not up to expected standard as other purchased products from them so it will be returned |
It's great to hear that you were happy with the delivery of the item.
Although I am sorry that the standard of your products were not has high as usual. Of course please feel free to send the items back to us using the prepaid label and we will process a full refund for you. Reg... Read More. It's great to hear that you were happy with the delivery of the item. Although I am sorry that the standard of your products were not has high as usual. Of course please feel free to send the items back to us using the prepaid label and we will process a full refund for you. Regards, Alice Radley Customer Services |
02-Jan-2013 Service: ![]() Product: ![]()
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Excellent service and communication | |
02-Jan-2013 Service: ![]() Product: ![]()
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Service rating : Service was excellent, items were delivered when they said they would be, quality of Radley products i have always found to be excellent & these did not disappoint. Product : As above, love it, was using it straight away. |
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17-Jan-2013 Service: ![]() Product:
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Service rating : Fast delivery and well informed with regular texts to keep updated with product details Product : Lovely styled bag |
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20-Jan-2013 Service: ![]() Product: ![]()
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Service rating : Kept informed of delivery times no complaints Product : Lovely roomy bag cant wait for my holiday to show it off |
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21-Jan-2013 Service: ![]() Product: ![]()
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Service rating : Great product Product : Very quick delivery bought for my daughter who is radley mad to she loves it great birthday present. |
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