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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
|---|---|---|
13-Nov-2012 Service:  Product:
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Could not believe that my order arrived the day after I had placed it! Excellent service!!! | |
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17-Nov-2012 Service: Product:
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Service rating : love the website Product : love the style |
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20-Nov-2012 Service: Product:
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There was a bit of confusion over delivery (no fault, just coincidence that I had another delivery coming on the same van) and I called to speak to someone to check I had not missed delivery. The lady I spoke to was very helpful and knowledgeable and got to the bottom of things. | |
20-Nov-2012 Service:  Product:
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Service rating : The delivery is good but I paid £5 extra for gift wrap and it just came in a box and the message card had faded writing Product : There are a few peaces of threading sticking out which make it look tatty |
Many thanks for your feedback.
We are sorry to hear about your dissatisfaction with the gift wrap of your order. We will be passing on your comments to our Operations Team as we are always striving to improve our services. Again please accept our sincerest apologie... Read More. Many thanks for your feedback. We are sorry to hear about your dissatisfaction with the gift wrap of your order. We will be passing on your comments to our Operations Team as we are always striving to improve our services. Again please accept our sincerest apologies. Kind regards, Radley Customer Services |
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03-Dec-2012 Service: Product:
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the online store does not take into account promotions by other stores - eg John Lewis / House of Fraser - when pricing the goods |
Many thanks for your feedback.
We are sorry to hear of your disappointment with the Radley Bauble we are happy to forward your feedback to our Product Development Team. Customer Feedback is very important to us as it assists us in improving the products and services we offer. <... Read More. Many thanks for your feedback. We are sorry to hear of your disappointment with the Radley Bauble we are happy to forward your feedback to our Product Development Team. Customer Feedback is very important to us as it assists us in improving the products and services we offer. Apologies for any disappointment caused. Kind regards, Radley Customer Services |
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19-Dec-2012 Service: Product:
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Fantastic . easy to use website and nice speedy delivery | |
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01-Jan-2013 Service: Product:
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web site vgood, just diappointed with delivery. Paid for next day took 5 days | |
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18-Jan-2013 Service: Product:
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Service rating : Fast delivery Product : Love this bag! High quality and looks great. |
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