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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
|---|---|---|
11-Dec-2012 Service:  Product:
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Service rating : Radley products are always very good Product : Delivery was fast and had no problems finding my house |
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13-Dec-2012 Service: Product:
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Service rating : Fantastic service and quick delivery :) Product : Love my boots! |
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19-Dec-2012 Service: Product:
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Service rating : Ver good service although I would have liked to receive an e-mail confirmation after I placed the order. Product : I adore the boots although they are slightly loose around the calves but I think that's me! |
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21-Dec-2012 Service: Product: 
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Service rating : Easy on-line ordering very swift delivery Product : Do not expect an order to arrive faulty from this company - zip on boots broken - not impressed |
I'm so sorry to hear that a faulty item was sent out you.
Please send this item back to us using the prepaid label and we will either replace the item or offer you a full refund. Again many apologies and I do hope that you have a great Christmas. Regards, Alice <... Read More. I'm so sorry to hear that a faulty item was sent out you. Please send this item back to us using the prepaid label and we will either replace the item or offer you a full refund. Again many apologies and I do hope that you have a great Christmas. Regards, Alice Radley Customer Services |
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28-Dec-2012 Service: Product:
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Service rating : Returns info was helpful Product : Product was faulty. Zip had a hole in. Should have been checked before being posted |
I'm so sorry to hear that you received a faulty item, and I will definitely be passing your comments onto our Dispatch Team about this matter.
I am glad that you found the Returns Information helpful, however should you require any other information then please do not hesitate to contact ... Read More. I'm so sorry to hear that you received a faulty item, and I will definitely be passing your comments onto our Dispatch Team about this matter. I am glad that you found the Returns Information helpful, however should you require any other information then please do not hesitate to contact us directly at Customer Services on 08450707080. Regards, Alice Radley Customer Services |
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29-Dec-2012 Service: Product:
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Service rating : very good service would definetly use click and collect again all good no omplaints Product : absolutley fabulous |
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| Read more reviews on Feefo test | ||
Laura Bailey’s A/W Campaign
I’ve long been an admirer of Alasdair McLellan’s work so it was a real thrill to work with him for the first time on the new Radley campaign for A/W 2012.With Hampstead Heath the location – and torrential rain to … Continue reading 
Spot the Scottie at Fashion’s Night Out
Our beautiful dogs were out in force on Thursday at Fashion’s Night Out. Dressed to the nines in exclusive I heart Radley dog coats they caused quite a stir along Bond Street, Covent Garden and Westfield White City. The glamorous group got … Continue reading 
Celebrate Wool Week and knit your own Radley dog…
Wool Week is a celebration of wool and British manufacturing, run in collaboration with the Prince of Wales’s Campaign for Wool. We teamed up with renowned Yorkshire wool manufacturer Abraham Moon & Sons and created three limited edition wool and … Continue reading 