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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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07-Nov-2012 Service:  Product:
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this one is a present for my daughter in law, I am sure she will be delighted. I am the proud owner of three of your bags | |
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16-Nov-2012 Service: Product:
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I was hoping to have this delivered in time for Christmas for my wife's present. It arrived a lot sooner than I was anticipating. | |
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06-Dec-2012 Service: Product:
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Service rating : Easy to use website, very fast delivery. Fab Product : No problems, everything very easy and quick |
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20-Dec-2012 Service: Product:
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Service rating : I thought the service was fantastic. I ordered it on the Thursday & I had my parcel on the Monday. I also received emails & texts advising on the status of m order. Ver impressed. Product : Thrilled with this bag !! |
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26-Dec-2012 Service: Product:
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Very good product, fast delivery! | |
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30-Dec-2012 Service: Product:
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Service rating : thought the service was excellent Product : excellent |
I'm really sorry that on this occasion we were not able to fulfill your order as the item was out of stock.
However if you would like any assistance in finding the desired item then please don't hesitate to contact us directly at 08450707080 and one of our Customer Service Advisers would ... Read More. I'm really sorry that on this occasion we were not able to fulfill your order as the item was out of stock. However if you would like any assistance in finding the desired item then please don't hesitate to contact us directly at 08450707080 and one of our Customer Service Advisers would be more than happy to locate one in a Radley Store for you. Regards, Alice Radley Customer Services |
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02-Jan-2013 Service: Product:
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Service rating : Goods arrived on time, as promised Product : The handbag was exactly as illustrated and a welcome gift to my wife |
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02-Jan-2013 Service: Product:
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Service rating : Radley were oustanding as always with my order, received and very happy Product : Beautiful bag, loved the Cinder colour too, now need a new purse to go with it ! So soft and just the right amount of storage |
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02-Jan-2013 Service: Product: 
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Service rating : Arrived quickly. Product : Popper is not secure enough very dissapointed as loved the size and shape of bag. Needs a zip to make it perfect |
It's great to hear that your item arrived quickly.
Although I am sorry that you were disappointed with the design of your chosen bag. If you would like to swap it for something more suitable or of course get a full refund, please return the bag back to us using the prepaid returns label. ... Read More. It's great to hear that your item arrived quickly. Although I am sorry that you were disappointed with the design of your chosen bag. If you would like to swap it for something more suitable or of course get a full refund, please return the bag back to us using the prepaid returns label. If you would like any assistance or advice regarding an alternative then please do not hesitate to contact our Customer Services Team at 08450707080. Regards, Alice Radley Customer Services |
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23-Jan-2013 Service: Product:
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I was very disappointed that I paid for next day delivery and yet it didn't arrive until the following day because I had ordered after 12 noon. They should not have been allowed to take the money from me if this was the case! | |
| Read more reviews on Feefo test | ||
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