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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
|---|---|---|
06-Dec-2012 Service:  Product:
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Good | |
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02-Jan-2013 Service: Product:
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returning one item purchased. |
I'm really sorry to hear that you are having to return one of the products due to the quality of the item.
Please return the item to us via the prepaid label, and a refund will be processed for you within the 1-15 working days time frame. Again many apologies for this matter. Please return the item to us via the prepaid label, and a refund will be processed for you within the 1-15 working days time frame. Again many apologies for this matter. Regards, Alice Radley Customer Services |
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17-Jan-2013 Service: Product:
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Service rating : The time between order and delivery was fantastic. I was kept informed of the expected delivery time throughout. Product : A beautiful soft leather bag that is perfect for work but also big enough to use at the weekend too! |
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29-Jan-2013 Service: Product:
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Would like you to use different delivery option. Felt like I was at the mercy of the delivery firm as I missed first delivery and other options were very poor. I got my bag deliverd but that was by excepting I would be happy for it to be left outside in secure place. Nearest depot from me was 25... Read More. Would like you to use different delivery option. Felt like I was at the mercy of the delivery firm as I missed first delivery and other options were very poor. I got my bag deliverd but that was by excepting I would be happy for it to be left outside in secure place. Nearest depot from me was 25 miles so couldn't even collect it, as I live in large city I found it odd no collection point near to main delivery area. | |
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02-Feb-2013 Service: Product:
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Service rating : Pleased with the service, communication with the delivery company was very useful. Product : Appears well designed and carefully made. |
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07-Feb-2013 Service: Product:
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Excellent delivery service from my online order | |
| Read more reviews on Feefo test | ||
Laura Bailey’s A/W Campaign
I’ve long been an admirer of Alasdair McLellan’s work so it was a real thrill to work with him for the first time on the new Radley campaign for A/W 2012.With Hampstead Heath the location – and torrential rain to … Continue reading 
Spot the Scottie at Fashion’s Night Out
Our beautiful dogs were out in force on Thursday at Fashion’s Night Out. Dressed to the nines in exclusive I heart Radley dog coats they caused quite a stir along Bond Street, Covent Garden and Westfield White City. The glamorous group got … Continue reading 
Celebrate Wool Week and knit your own Radley dog…
Wool Week is a celebration of wool and British manufacturing, run in collaboration with the Prince of Wales’s Campaign for Wool. We teamed up with renowned Yorkshire wool manufacturer Abraham Moon & Sons and created three limited edition wool and … Continue reading 