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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
|---|---|---|
29-Dec-2012 Service:  Product:
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Service rating : I ordered the bag online and the wrong bag was sent to me which was very dissappointing as it was a xmas present for my mother Product : The wrong bag was sent to me which was very dissappointing as it was a xmas present for my mother. |
I'm really sorry to hear that the wrong item was sent out to you and for the inconvenience that was obviously caused as it was a Christmas gift for your mother.
I have looked into your order and I can confirm that the item has now been refunded. However if you would like any help in sourc... Read More. I'm really sorry to hear that the wrong item was sent out to you and for the inconvenience that was obviously caused as it was a Christmas gift for your mother. I have looked into your order and I can confirm that the item has now been refunded. However if you would like any help in sourcing the desired item please contact us directly on 08450707080 and one of the Customer Service Advisers would be more than happy to source the bag in a Radley Store for you. Regards, Alice Radley Customer Services |
23-Jan-2013 Service:  Product:
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Service rating : very pleased with the quality of my bag, it was deliver at the time stated, very pleased with the service Product : beautiful soft leather, enjoying my bag very much. |
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