- You may also like
- Recently viewed
- Reviews
FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
|---|---|---|
12-Nov-2012 Service:  Product:
|
Service rating : As I said in my email to your customer services - I ordered a bag from you at lunchtime one days and was unpacking it the next lunchtime. Product : This is a Christmas present - it is lovely |
|
14-Nov-2012 Service:  Product:
|
Service rating : Really quick service and delivery although the colour of the image displayed upon purchase did not match the colour of the product I had ordered and I had to phone through to check I had done everything corerctly - which I had. Product : I thought the product was quite bland and... Read More. Service rating : Really quick service and delivery although the colour of the image displayed upon purchase did not match the colour of the product I had ordered and I had to phone through to check I had done everything corerctly - which I had. Product : I thought the product was quite bland and unfortnately I have had to return it. |
Many thanks for your feedback.
We are sorry to hear about the dissatisfaction that you have had with the online shopping facility and we are also sorry to hear that you have had to return your item. However we are pleased to hear that the service and delivery that you received ... Read More. Many thanks for your feedback. We are sorry to hear about the dissatisfaction that you have had with the online shopping facility and we are also sorry to hear that you have had to return your item. However we are pleased to hear that the service and delivery that you received met your standards. Kind regards, Radley Customer Services |
|
14-Nov-2012 Service: Product:
|
Service rating : Excellent, always guarantee good quality Product : Great size and look, love the colour |
|
|
19-Nov-2012 Service: Product:
|
Excellent quality and speedy delivery | |
|
19-Nov-2012 Service: Product:
|
Service rating : As explained before the purchase is a Christmas present for my wife.
So far your service has been good. Just hopes she likes the handbag Product : Depends on how my wife views the handbag at Christmas |
|
|
22-Nov-2012 Service: Product:
|
Very good. | |
|
02-Dec-2012 Service: Product:
|
Service rating : Website inefficient. I have ended up with 2 bags instead of just one. Product : Good |
Please accept our sincere apologies for the confusion that was caused.
Please send back the unwanted item to us and of course a full refund will take place. Regards, Alice Radley Customer Services |
|
07-Dec-2012 Service: Product:
|
Service rating : Delivery was very timely and well packed Product : I would have liked a leather key strap that was attached to the inside of the bag like they used to do so instead of having to search all around my bag, then I could just pull the leather strap and the keys would come out attac... Read More. Service rating : Delivery was very timely and well packed Product : I would have liked a leather key strap that was attached to the inside of the bag like they used to do so instead of having to search all around my bag, then I could just pull the leather strap and the keys would come out attached to it. Otherwise it was good. |
|
| Read more reviews on Feefo test | ||