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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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08-Nov-2012 Service:  Product:
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Service was great delivered on time | |
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08-Nov-2012 Service: Product:
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Service rating : Excellent communication after placing order delivery spot on even to time!! Product : Nice sized bag , a lovely colour and as you would expect from Radley excellent quality. I love it |
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09-Nov-2012 Service: Product:
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Service rating : Love Radley products Product : Classy, great quality cross-body bag - practical & stylish! |
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09-Nov-2012 Service: Product:
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Excellent service. I needed the bag for a birthday present for a friend so the speed was important. Thank you. | |
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10-Nov-2012 Service: Product:
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I was disappointed ay first as I had ordered my product and never received a confirmation e-mail. I left this a couple if days and then contacted Radley via e-mail. They were exceptionally quick to respond and told me thre was a payment error. I knew there was money in my account an can only assu... Read More. I was disappointed ay first as I had ordered my product and never received a confirmation e-mail. I left this a couple if days and then contacted Radley via e-mail. They were exceptionally quick to respond and told me thre was a payment error. I knew there was money in my account an can only assume I mistyped some card details. However I would have appreciated it if Radley had contacted me to let ne know this. I was impressed with the efficient reply and re-ordered the product successfully. | |
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12-Nov-2012 Service: Product:
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Service rating : Brilliant service, rapid delivery! Product : Beautiful! |
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17-Nov-2012 Service:  Product:
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The customer service is poor, ended up with order twice! So been charged twice needing to wait for money to be refunded £98 is alot of money to be out of pocket near Christmas!! Products excellent customer service appauling |
Many thanks for your feedback.
We are extremely sorry to hear about your dissatisfaction with your online shopping experience and we will pass on this information to our Ecommerce Team who I am sure will take your comments on board as we are always striving to improve our services. ... Read More. Many thanks for your feedback. We are extremely sorry to hear about your dissatisfaction with your online shopping experience and we will pass on this information to our Ecommerce Team who I am sure will take your comments on board as we are always striving to improve our services. However we are happy to hear that you liked the products that you received and we hope that you continue to enjoy them. Again many thanks for taking the time to give us your comments Kind regards, Radley Customer Services |
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20-Nov-2012 Service: Product:
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Service rating : Great service and excellent quality products. Arrived much quicker than advertised. Product : A lovely well designed bag with plenty of pockets and a long strap so it hangs low enough for my liking (I am 5'8" and some bags do not have a long enough strap to be worn across ... Read More. Service rating : Great service and excellent quality products. Arrived much quicker than advertised. Product : A lovely well designed bag with plenty of pockets and a long strap so it hangs low enough for my liking (I am 5'8" and some bags do not have a long enough strap to be worn across body). This one is perfect. Very pleased with it. |
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24-Nov-2012 Service: Product:
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prompt delivery | |
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29-Nov-2012 Service: Product:
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Service rating : totally efficient service Product : totally efficient service |
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