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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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16-Nov-2012 Service:  Product:
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Service rating : Good Product : Good |
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22-Nov-2012 Service: Product:
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Service rating : No complaints Product : Lovely purse although a little smaller than expected |
Many thanks for your feedback.
We are please to here that you have been satisfied with the service that you have received. In regards to the product which you purchased we are extremely sorry to hear that it has not been suitable for you. Kind regards, Radle... Read More. Many thanks for your feedback. We are please to here that you have been satisfied with the service that you have received. In regards to the product which you purchased we are extremely sorry to hear that it has not been suitable for you. Kind regards, Radley Customer Services |
29-Nov-2012 Service:  Product:
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Service rating : The wallet which I received was marked on the leather and the leather also had small black specks on it. I was extremely disappointed as I had already bought the coin purse and key ring. All three items were a present for my sister. I am hoping for a replacement in good condition...
Read More.
Service rating : The wallet which I received was marked on the leather and the leather also had small black specks on it. I was extremely disappointed as I had already bought the coin purse and key ring. All three items were a present for my sister. I am hoping for a replacement in good condition. Thank you. Product : I love the 4 dogs logo but cannot rate due to above comments. |
I'm really sorry to hear that the purse you received was not up to our usual standards.
Please return the purse and we will replace it for you as soon as possible. Regards, Alice Radley Customer Services |
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04-Dec-2012 Service: Product:
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Service rating : Quick and efficient and easy to use website Product : Great quality |
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17-Dec-2012 Service: Product:
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Service rating : Paid extra for named day delivery, product didn't arrive on named day. Customer service completely non existent - I am still yet to get through to speak with them. Product : Product was excellent, shame about the service |
I'm so sorry to hear about this situation.
A Customer Service Representative will be in touch with you right away to resolve this matter for you. Regards, Alice Radley Customer Services |
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18-Dec-2012 Service: Product:
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Service rating : Service fantastic Product : Value for money |
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21-Dec-2012 Service: Product:
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Great service only negative it was a surprise present for Christmas and had Radley all over the packaging, in a blank package would have been perfect! | |
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23-Dec-2012 Service: Product:
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Service rating : My order was processed quickly and delivery was excellent. The very accurate information received regarding the time of delivery was much appreciated. Product : product up to the usual high Radley standard. Thanks |
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27-Dec-2012 Service: Product:
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Service rating : Could not believe how quickly i received my goods Product : my sister-in-law was delighted with her xmas present |
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29-Dec-2012 Service: Product:
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Amazingly fast and efficient service | |
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