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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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15-Nov-2012 Service: ![]() Product: ![]()
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First class | |
21-Nov-2012 Service: Product:
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Service rating : very good very prompt delivery . always eye catching bags from radley. very happy customer. Product : lovely would recommend. |
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05-Dec-2012 Service: ![]() Product: ![]()
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As always | |
05-Dec-2012 Service: ![]() Product:
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Service rating : happy Product : very good |
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12-Dec-2012 Service: Product:
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have used thes candles in the past, they are xmas gifts so i hope the recipients will be be pleased. | |
22-Dec-2012 Service: Product: ![]()
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2 points of criticism, firstly i requested next day delivery and waited in all day friday for it and at 1900hrs on friday, i recieved a text saying delivery would be on the following monday! You could have made clear about next day delivery's need to be ordered before 1200hrs and that i need not hav... Read More. 2 points of criticism, firstly i requested next day delivery and waited in all day friday for it and at 1900hrs on friday, i recieved a text saying delivery would be on the following monday! You could have made clear about next day delivery's need to be ordered before 1200hrs and that i need not have paid the extra cost and not recieved the service........ Also i had a £25 voucher number which i used when ordering but i didn't recieve the £25 discount from the total price either. |
I am sorry to hear that you were disappointed with the delivery of your item, unfortunately items have to be ordered before 12pm to get a next working day delivery. Please accept our sincere apologies for any inconvenience caused.
Also regarding your voucher number a Customer Service Advi... Read More. I am sorry to hear that you were disappointed with the delivery of your item, unfortunately items have to be ordered before 12pm to get a next working day delivery. Please accept our sincere apologies for any inconvenience caused. Also regarding your voucher number a Customer Service Adviser will be in touch right away to try and resolve this matter for you. Regards, Alice Radley Customer Services |
25-Dec-2012 Service: ![]() Product: ![]()
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Service rating : As always the website is easy to use and the service is excellent. Delivery is fast to. Product : This is a present for my future daughter in law. She will love the picture on the front. |
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25-Dec-2012 Service: ![]() Product: ![]()
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Excellent service and product | |
28-Dec-2012 Service: ![]() Product: ![]()
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Service rating : Quick & efficient. Product : Very good |
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29-Dec-2012 Service: ![]() Product: ![]()
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Always an excellent service |
It's really great to hear that you have received excellent service with us. Although I am sorry that the shoes you received were to big for you.
If you would like any help in sourcing a smaller size then please do contact us directly at 08450707080 and one of our Customer Service Advisers... Read More. It's really great to hear that you have received excellent service with us. Although I am sorry that the shoes you received were to big for you. If you would like any help in sourcing a smaller size then please do contact us directly at 08450707080 and one of our Customer Service Advisers would be more than happy to find some in a Radley Store for you. Regards, Alice Radley Customer Services |
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