Privacy & Security
Radley is the sole owner of the information collected on this Website. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Your Data
Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes without your express permission.
Any personal data gathered by us in your use of this site will be recorded electronically and only used in accordance with the UK Data Protection Act 1998.
Security
We realise how important it is to securely store any information that you provide us. The Radley transactional web site currently uses high-level Secure Socket Layer (SSL) encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the security of your payment and personal details very seriously. We may vary this in the future if we feel you will benefit from greater security whilst using our Website.
You can tell whether a webpage is secure as 'https' will replace the 'http' at the front of the www.radley.co.uk in your browser address window, also a small locked padlock will appear in your browser window.
While we currently use SSL encryption to protect sensitive information online, we also protect your information off-line. All of your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer services representative) are granted access to your personal information. The servers on which we store your personal information are kept in a secure environment.
Phishing
Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an email to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.
Radley will never ask you to send any personal details via email. If we require such details, for security reasons we will ask you to contact us by telephone. Should you receive an email claiming to be from Radley & Co requesting this kind of information please do not respond but contact us immediately.
Complaints
If you feel that Radley is not abiding by its posted privacy policy, you should first contact the Online Customer Service Department at on onlinestore@radley.co.uk or by telephone us on 08450 707080. You can also write to us at:-
Radley & Co, Mornington Crescent, London NW1 7QX
