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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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07-Nov-2012 Service:  Product:
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Service rating : Very nice. Product : I loved it! |
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11-Nov-2012 Service: Product:
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ordered sunday afternoon, delivered tuesday morning, hence the excellent rating | |
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20-Nov-2012 Service: Product:
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Service rating : The iem was delivered exactly upon the day stated. Brilliant service! Product : An excellent product from a supplier of quality goods with no equal. |
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20-Nov-2012 Service: Product:
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Service rating : Very easy to order and very quick delivery. Product : Very good quality handbag - will last a lifetime. |
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20-Nov-2012 Service: Product:
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Service rating : website easy to use and quick. Bag was delivered within a few days well packaged. Product : I have many radley bags and purses, beautiful quality and they wear so well. This was a suprise for my Mum |
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23-Nov-2012 Service:  Product:
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I ordered the bag on Friday and paid £6.95 for next day delivery. I needed the bag delivered next day in time for my wife's birthday on Monday. What was the point? The bag did not arrive on Saturday as promised instead it turned up early on Monday afternoon, a long time after my wife had gone ... Read More. I ordered the bag on Friday and paid £6.95 for next day delivery. I needed the bag delivered next day in time for my wife's birthday on Monday. What was the point? The bag did not arrive on Saturday as promised instead it turned up early on Monday afternoon, a long time after my wife had gone to work without her birthday present!! I'm very disappointed - how do I get my postage reimbursed? |
Many thanks for your feedback.
We are extremely sorry to hear that you have been dissatisfied with your online purchase. Please contact our Customer Services Department at onlinestore@radley.co.uk with details of your complaint and they will look into this matter for you. ... Read More. Many thanks for your feedback. We are extremely sorry to hear that you have been dissatisfied with your online purchase. Please contact our Customer Services Department at onlinestore@radley.co.uk with details of your complaint and they will look into this matter for you. Again many apologies for any inconvenience caused. Kind regards, Radley Customer Services |
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30-Nov-2012 Service: Product:
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Service rating : Delivery was very prompt and the items packed well Product : This is for a 30th present for a work colleague and we think she will be very pleased with the designer label and the quality |
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03-Dec-2012 Service: Product:
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Service rating : Excellent as always, very easy to order and pay, and delivery was within the expected time. Product : Love the bag, theres loads of room inside to keep all your essentials. |
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