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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
|---|---|---|
12-Nov-2012 Service:  Product:
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The click and collect service was really easy to use. | |
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23-Nov-2012 Service: Product:
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a good service ordered on friday recieved on wednesday | |
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25-Nov-2012 Service: Product:
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Service rating : Radley are the best affordable handbag makers in the UK. Love the heritage. Love the classic style. Product : Radley never disappoint. Quality always superb. |
Many thanks for your feedback.
We are sorry to hear that you were disappointed with the design of your item. However it is great to hear that you love the brand and we do hope that you continue to enjoy Radley products. Kind regards, Radley Customer Services |
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26-Nov-2012 Service: Product:
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Great service and superb quality |
Many thanks for your feedback.
Radley takes great pride in the design and craftsmanship of all our products; we seek to use only the finest materials and the highest manufacturing standards. Radley values all customers and any feedback that is provided; please feel free to co... Read More. Many thanks for your feedback. Radley takes great pride in the design and craftsmanship of all our products; we seek to use only the finest materials and the highest manufacturing standards. Radley values all customers and any feedback that is provided; please feel free to contact us with any concerns you may have in the future with the items you have purchased within the warranty period. Kind regards, Radley Customer Services |
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26-Nov-2012 Service: Product:
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Service rating : Difficulty ordering. Gift wrap option didn't work. Order confirmation not available on site and had to wait quite a while for email. Image of bag changed colour once ordered and it was therefore unclear what colour had actually been confirmed on the order. However, delivery time ve...
Read More.
Service rating : Difficulty ordering. Gift wrap option didn't work. Order confirmation not available on site and had to wait quite a while for email. Image of bag changed colour once ordered and it was therefore unclear what colour had actually been confirmed on the order. However, delivery time very good. Product : Have been told that the bag is very nice!! |
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27-Nov-2012 Service: Product:
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Service rating : Delighted with the service, kept fully informed Product : Product excellent |
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27-Nov-2012 Service: Product:
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very efficient | |
28-Nov-2012 Service:  Product:
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Sent a email got no response when ordered site froze twice and got no free gift stil don't know if my payment has gone through twice have got the bag which is really nice |
Good news, I can confirm that you have only placed one order. Apologies, the bauble was not added to your basket but I will ensure that one will be sent to you shortly.
I am glad to hear that you love your new bag. Regards, Alice Radley Customer Services |
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28-Nov-2012 Service: Product:
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Service rating : Radley were spot on from start to finish with my order. Product : I love Radley I have quite a few bags. My friend and I adore the quality. |
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02-Dec-2012 Service: Product:
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Service rating : Quick and easy to use delivery service excellent Product : Nice but different to the description |
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| Read more reviews on Feefo test | ||
48 hours of fashion…
Nottingham is not only known for its links with the legend that is Robin Hood but was also once the heart of the world’s lace industry. Whilst researching this historical city not only did we find out that Matthew Horne from Gavin … Continue reading 