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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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14-Nov-2012 Service: ![]() Product: ![]()
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Service rating : good service Product : nice touch feeling |
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28-Nov-2012 Service: ![]() Product: ![]()
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Service rating : great products well made Product : as above |
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20-Dec-2012 Service: Product:
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dont purchase gift wrap, your product is put in a radley box which at the price should be standard, very poor !!! | |
30-Mar-2013 Service: ![]() Product: ![]()
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Service rating : I love my radley bag it was a birthday present. The quality is excellant and good value although expensive well worth it as there made to last Product : Great style and good value for money |
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31-Mar-2013 Service: ![]() Product: ![]()
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Service rating : You order they deliver. Product : Smaller handbag than I usually buy but that's what I wanted, the colour is to die for, blue being my favorite colour. Haven't used it as yet as Radley are a bit pricey, but with Some off and free delivery that's why I ordered now |
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02-Apr-2013 Service: Product: ![]()
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Service rating : Bought a bag, which should have had a free gift with order over £100, actually bought two bags within 24 hours and neither had free gift. Disappointed as had voucher to use, which did not say on voucher or email that it could not be used on sale goods. Product : Beautiful ... Read More. Service rating : Bought a bag, which should have had a free gift with order over £100, actually bought two bags within 24 hours and neither had free gift. Disappointed as had voucher to use, which did not say on voucher or email that it could not be used on sale goods. Product : Beautiful bag, both colours lovely and can't fault workmanship. |
I am so sorry to hear how disappointed you were over this matter.
I understand that you have now spoken with one of our colleagues here to resolve this matter for you. Again please accept my sincerest apologies. Kindest Regards, Alice Radley Customer Services |
08-Apr-2013 Service: ![]() Product: ![]()
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Service rating : very good service Product : well made and good looks |
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02-May-2013 Service: Product: ![]()
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Service rating : Site was easy to navigate, ordering was simmple, goods arrived in good time, and in good condition. Would use again. Product : As a present, it was very well recieved! |
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05-May-2013 Service: ![]() Product: ![]()
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Service rating : fast delivery goods as described Product : top quality goods |
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05-May-2013 Service: Product: ![]()
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I asked for a delivery address different from home and it was delivered to home. I paid for next day delivery and it was a day late. |
I am so sorry to hear that you were disappointed with your delivery. I have looked into the order for you and as the order was placed after the 12 midday cut off point the parcel will have been processed on the next working day.
In regards to the change of address unfortunately when the n... Read More. I am so sorry to hear that you were disappointed with your delivery. I have looked into the order for you and as the order was placed after the 12 midday cut off point the parcel will have been processed on the next working day. In regards to the change of address unfortunately when the next day option is selected we are unable to change the shipping address and stick to the delivery deadline. Again please accept my sincerest apologies for this matter and I do hope that the new bag is very much enjoyed. Kindest Regards, Alice Radley Customer Services |
| Read more reviews on Feefo test | ||

48 hours of fashion…
Nottingham is not only known for its links with the legend that is Robin Hood but was also once the heart of the world’s lace industry. Whilst researching this historical city not only did we find out that Matthew Horne from Gavin … Continue reading →![]()



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