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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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04-Jan-2013 Service: ![]() Product: ![]()
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I received excellent service from Radley. i was texted with three options as to how I wanted my product delivered and I was informed when it was on its way to me and it arrived when they said it would. My bag was beautifully packaged and I was very pleased. | |
17-Jan-2013 Service: ![]() Product: ![]()
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Service rating : Delivered next day! Product : Excellant |
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22-Jan-2013 Service: ![]() Product: ![]()
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Excellent service..... Could not ask for better | |
22-Jan-2013 Service: Product:
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Service rating : It has taken 6 months to replace a new bag with a faulty zip. Too many emails I have lost count, visits to local stores and even sent back my bag and heard nothing from them for 2months. Eventually offered a Radley gift card to the amount I paid for the original bag. Product : W... Read More. Service rating : It has taken 6 months to replace a new bag with a faulty zip. Too many emails I have lost count, visits to local stores and even sent back my bag and heard nothing from them for 2months. Eventually offered a Radley gift card to the amount I paid for the original bag. Product : With money and my gift card I bought this bag in the sale, haven't used it yet but it looks nice. |
I am so sorry to hear about this matter and about the length of time if took for a remedy to be reached.
However I am glad to hear that a resolution has now been reached for you, however should you need any other information then please do not hesitate to contact us again. Kindes... Read More. I am so sorry to hear about this matter and about the length of time if took for a remedy to be reached. However I am glad to hear that a resolution has now been reached for you, however should you need any other information then please do not hesitate to contact us again. Kindest Regards, Alice Radley Customer Services |
27-Jan-2013 Service: ![]() Product: ![]()
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Service rating : First class service, delivery was prompt despite the weather! Bag well packaged so no damage. Product : Lovely work bag, will enjoy using it! |
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