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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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28-Nov-2012 Service: Product:
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Service rating : Goods were delivered in a timely manner but when I placed the order online it said I would receive an e-mail confirmation which I never did. I phoned customer services to check the order had been placed and they said that they would re-send the e-mail confirmation but they never di...
Read More.
Service rating : Goods were delivered in a timely manner but when I placed the order online it said I would receive an e-mail confirmation which I never did. I phoned customer services to check the order had been placed and they said that they would re-send the e-mail confirmation but they never did. Product : Exactly as described on website. |
Although I am pleased you have received your order promptly please accept my sincere apologies for you not receiving your confirmation emails. This is a known problem which our Technical Support team are currently working to rectify. Apologies again! Regards, Alice Radley Customer... Read More. Although I am pleased you have received your order promptly please accept my sincere apologies for you not receiving your confirmation emails. This is a known problem which our Technical Support team are currently working to rectify. Apologies again! Regards, Alice Radley Customer Services |
04-Dec-2012 Service: ![]() Product:
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Service rating : Radley always provide excellent service both in stores and when you order online Product : The key holder occurred to be much bigger in size than i expected but this hasn't spoiled my overall impression of this family of products |
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21-Dec-2012 Service: ![]() Product: ![]()
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Service rating : excellent service very fast dispatch Product : very high standard |
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24-Dec-2012 Service: ![]() Product: ![]()
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Service rating : I've bought from Radley twice, once in the Trafford Centre and once online after speaking to someone on the website helpline, and both times I've received great, helpful service and I've always got what I wanted. Product : The BB case looks very nice, and fits my partners 9900 p... Read More. Service rating : I've bought from Radley twice, once in the Trafford Centre and once online after speaking to someone on the website helpline, and both times I've received great, helpful service and I've always got what I wanted. Product : The BB case looks very nice, and fits my partners 9900 perfectly. |
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28-Dec-2012 Service: ![]() Product:
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The Blackberry case was to small very dissapionted |
I'm so sorry to hear that the blackberry case was too small for your phone.
Please send the item back to us using the prepaid label and we will of course provide you with a full refund. Regards, Alice Radley Customer Services |
28-Dec-2012 Service: ![]() Product:
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Lovely products and super fast delivery - what more could a girl want? | |
16-Jan-2013 Service: ![]() Product: ![]()
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Service rating : Always highly satisfied Product : Great value for money |
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17-Jan-2013 Service: ![]() Product: ![]()
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Service rating : Very quick and efficient service. Product : Excellent product |
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18-Jan-2013 Service: ![]() Product: ![]()
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Very good service & fast delivery | |
19-Jan-2013 Service: ![]() Product:
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Service rating : excellent service, goods arrived very quickly Product : Smart looking cover although leather not as thick as expected |
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