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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
|---|---|---|
14-Nov-2012 Service:  Product:
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Service rating : Very clear ordering process. Prompt delivery with timing of delivery specified. Product : No problems to report. |
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15-Nov-2012 Service: Product:
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Excellent, will use again. | |
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25-Nov-2012 Service: Product:
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Service rating : Excellent company and service Product : Excellent products |
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30-Nov-2012 Service:  Product:
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I attempted to use a promotional code and it did not work when I called for advice the response was intially very disinterested and ill-informed 'oh try putting 0 instead of o' and when asked what the correct code was 'I don't know'. I was called back eventually and spoke to someone else who was hel... Read More. I attempted to use a promotional code and it did not work when I called for advice the response was intially very disinterested and ill-informed 'oh try putting 0 instead of o' and when asked what the correct code was 'I don't know'. I was called back eventually and spoke to someone else who was helpful but it was still a protracted process |
Thanks for your feedback.
I'm so sorry to hear that you were disappointed with the service you received over the phone from one of our advisers. I will definitely feed your comments back to our Customer Services Manager. However I'm glad that your query was resolved and please ... Read More. Thanks for your feedback. I'm so sorry to hear that you were disappointed with the service you received over the phone from one of our advisers. I will definitely feed your comments back to our Customer Services Manager. However I'm glad that your query was resolved and please do not hesitate to give us another cal if you do need any other help. Regards, Alice Radley Customer Services |
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05-Dec-2012 Service: Product:
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Service rating : See below Product : The text message let my wife know what I have got her for Christmas.no suprise on Christmas day |
I am so sorry to hear that the delivery notification ruined the surprise for your wife. Please accept our apologies for the disappointment caused. Kindest Regards, Alice Radley Customer Services |
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19-Jan-2013 Service: Product:
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Service rating : Service fantastic, in that nothing went wrong and arrived exactly when text said it would. Product : Right size for an evening. Good condition. |
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| Read more reviews on Feefo test | ||
48 hours of fashion…
Nottingham is not only known for its links with the legend that is Robin Hood but was also once the heart of the world’s lace industry. Whilst researching this historical city not only did we find out that Matthew Horne from Gavin … Continue reading 