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FeeFo Reviews 
| Date / Score | Customer Comment | Our Response |
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23-Nov-2012 Service:  Product:
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Service rating : very professional company Product : all products are lovely |
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26-Nov-2012 Service: Product:
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Service rating : Superb. Product : Superb |
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05-Dec-2012 Service: Product:
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Service rating : Good customer service Product : As always this is a very good quality bag, finished to the expected high standard |
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06-Dec-2012 Service:  Product:
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Service rating : Awful, not open on Saturdays, no response to email or phone. No price matching to own suppliers, even though you will have higher profit margins! You did not even answer the phone! Will be hesitant to ever buy Radley again, which would be a shame as we have spent greater than 2000&p...
Read More.
Service rating : Awful, not open on Saturdays, no response to email or phone. No price matching to own suppliers, even though you will have higher profit margins! You did not even answer the phone! Will be hesitant to ever buy Radley again, which would be a shame as we have spent greater than 2000£ this year at your retail shops. Second, some disguise on Christmas delivery packaging is a good idea, if my wife had signed for delivery the Radley dog on the parcel would have given it away!!!! Product : Great products. very high quality. Can't fault you :) |
I am so sorry to hear about your negative experience with us.
We are always looking to improve the service that we provide for our customers and thank you for taking the time to feed back these comments. I do hope that your wife has continued to enjoy her Radley products and ag... Read More. I am so sorry to hear about your negative experience with us. We are always looking to improve the service that we provide for our customers and thank you for taking the time to feed back these comments. I do hope that your wife has continued to enjoy her Radley products and again many apologies for this matter. Kindest Regards, Alice Radley Customer Services |
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16-Jan-2013 Service: Product:
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Service rating : Efficient service, have used it several times now, no complaints. Product : Brilliant! I am delighted with it. |
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19-Jan-2013 Service: Product:
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Service rating : Excellent service Product : Excellent as always |
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20-Jan-2013 Service: Product:
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Service rating : Quick delivery, excellent product. Product : Very good quality, and another addition to my Radley collection! |
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20-Jan-2013 Service: Product:
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Delivery was as promised. Received text messages so I knew exactly when it would be delivered with option of being rescheduled. | |
| Read more reviews on Feefo test | ||
48 hours of fashion…
Nottingham is not only known for its links with the legend that is Robin Hood but was also once the heart of the world’s lace industry. Whilst researching this historical city not only did we find out that Matthew Horne from Gavin … Continue reading 